Detrick Hoes
Germantown,MD
Summary
Technical Configuration Specialist with a strong history of improving system efficiency and user satisfaction at Hartford Technology. Possesses core competencies in network security, peripheral device installation, and troubleshooting, underscored by meticulous attention to detail. Notable achievements demonstrate a commitment to exceptional customer service and the optimization of technology solutions. Future aspirations include advancing expertise in emerging technologies while upholding high service standards.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Computer Technician
Hartford Technology
02.2024 - Current
- Install computers including running wire, setting up computers, monitors and hardware
- Install software and various applications to computers for delivery and installation
- Troubleshoot any issues on computers
- Set up computers, monitors, hardware and covered wiring for large conferences at sites such as the Hilton and MGM
- Ghosting images to computers, IPads, and iPhones
Driver
JM and Son Trucking
09.2022 - 02.2024
- Driving dump truck class B
- Transporting materials
- Dumping asphalt for road completion
HVAC Apprentice
Season Air Comfort Systems
10.2021 - 09.2022
- Make Duct work
- Install/Hang Duct Work / Put Duct Work together
- Install diffusers/ plenums
- Ran flex duct to the unit
- Read Blueprints to Install duct work
- Perform rip and replace
- Service Units
- Install Units
- Install VAV Units
- Install/ Run pipe to the units
- Operating scissor lift
- Osha 10 certified
Electrician Helper
T2 Energy Solutions
05.2021 - 09.2021
- Light Installation
- Outlet Installation
- Run electrical wire
- Wiring outlets
- Ran wire for signage
Chimney Technician
Fireside Stone and Patio
09.2017 - 05.2021
- Frame Fireplace to ensure installation meets safety standards
- Fireplace insulation
- Air block fireplace with thermoply
- Install siding
- Assist with customer estimates
- Proficient with grinder
- Perform rip and replace
- Skilled in hammer drill
- Skilled in air compressor, using nail and staple gun
- Ability in trenching including measuring unit, pipes and space ensuring clearances are met
- Install electrical outlets and electrical wiring as needed
- Assisted with hooking gas up to units
- Run and connect PVC pipes
- Test gas fittings for air leakage
- Assist Senior Chimney Installer as need
Electrician Helper
EMSI Engineering LLC
08.2016 - 09.2017
- Light Installation
- Outlet Installation
- Run electrical wire
- Drywall installation
- Perform Mudding
- Closet installation
- Medicine Cabinet installation
Mover/Driver
Two Men and a Truck Moving
04.2014 - 08.2016
- Provide Exceptional Customer Service and assistance through all stages of move/relocation
- Safely transport, move, pack and unpack customer belongings
- Communicate professionally in English, both verbally and in writing; comfortably interfacing with customers
- Assist Driver with truck inspections
- Conduct move equipment inventory as needed
- Complete move paperwork accurately after completion of move
- Conduct payment collection at completion of move
Office Automation Clerk (Summer Student)
Health Resources and Services Administration
06.2011 - 08.2011
- File
- Copy
- Compile Spreadsheets as needed
- Create Federal Express Labels for packages to be sent out
- Answer phones and direct callers to the appropriate person
- Greet visitors and direct as needed
Office Automation Clerk (Summer Student)
National Institutes of Health
06.2010 - 08.2010
- File
- Copy
- Compile Spreadsheets as needed
- Create Federal Express Labels for packages to be sent out
- Answer phones and direct callers to the appropriate person
- Greet visitors and direct as needed
Education
Some College (No Degree) - General Studies
American University Cybersecurity
Washington, DC 05-2023
High School Diploma -
Northwest High School
Germantown, MD06-2011
Skills
- Technical Configuration Proficiency
- Application Quality Assurance Testing
- Issue Resolution
- Peripheral device installation
- Help desk assistance
- Network security measures
- Installation and repair
- Network testing
- Server installations
- Desktop and laptop installations
- Customer service
- Software updates
- Software applications
- Troubleshooting and Diagnostics
- Attention to detail
- Computer assembly
Certification
- American University Cybersecurity Training Certificate, 05/01/23
- CDL Class A, no restrictions
- X-Combination Hazardous Materials and Tank Vehicle
Drivingexperience
D.O.T., Commercial Vehicles
Timeline
Computer Technician
Hartford Technology
02.2024 - Current
Driver
JM and Son Trucking
09.2022 - 02.2024
HVAC Apprentice
Season Air Comfort Systems
10.2021 - 09.2022
Electrician Helper
T2 Energy Solutions
05.2021 - 09.2021
Chimney Technician
Fireside Stone and Patio
09.2017 - 05.2021
Electrician Helper
EMSI Engineering LLC
08.2016 - 09.2017
Mover/Driver
Two Men and a Truck Moving
04.2014 - 08.2016
Office Automation Clerk (Summer Student)
Health Resources and Services Administration
06.2011 - 08.2011
Office Automation Clerk (Summer Student)
National Institutes of Health
06.2010 - 08.2010
Some College (No Degree) - General Studies
American University Cybersecurity
High School Diploma -
Northwest High School
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