Devante Hatch
Akron,Ohio
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
9
9
years of professional experience
Work History
Call Representative
Signent Jewelers
04.2019 - 01.2021
- Maintained up-to-date knowledge of product and service changes.
- Delivered prompt service to prioritize customer needs.
- Exhibited high energy and professionalism when dealing with clients and staff.
Tech Support Specialist
Plus One Communications
02.2015 - 03.2019
- Collaborated with supervisors to escalate and address customer inquiries or technical issues.
- Researched product and issue resolution tactics to address customer concerns.
- Recorded and maintained relevant notes for each client and work order.
- Walked individuals through basic troubleshooting tasks.
Packager
Gojo
08.2011 - 02.2015
- Operated shrink wrap, banding and other wrapping machines.
- Loaded and unloaded items from production line.
- Reviewed orders by inspecting labeling, packaging, and contents.
- Operated and maintained packaging equipment with focus on safety and productivity.
- Operated transport vehicles and auxiliary equipment to move materials safely to and from target areas.
- Drove equipment from one site to another to deliver tools and complete jobs.
Education
Carpentry - Carpentry
Ashworth College
Norcross, GA08.2020
High School Diploma -
Kenmore
Akron, OH06.2011
Skills
- Administrative Duties
- Special Promotions
- Service Promotions
- Resolve Systems Service Management
- Time Management
- First Aid and Safety
- Patient Care
- Product Packaging
- Quality Control
- OSHA Standards
Exercising
Love Working out and Reading Books.
Im Also a Proud father of 1 Boy.
Timeline
Call Representative
Signent Jewelers
04.2019 - 01.2021
Tech Support Specialist
Plus One Communications
02.2015 - 03.2019
Packager
Gojo
08.2011 - 02.2015
Carpentry - Carpentry
Ashworth College
High School Diploma -
Kenmore