Deven Ochoa
Starbucks
Dallas,TX
Dedicated Barista experienced in delivering exceptional customer service and fostering team collaboration. Enhanced customer satisfaction through attention to detail and effective problem-solving. Maintained clean and efficient work environments while managing inventory and cash handling.
1
Language
11
years of professional experience
Work History
Barista
3 Years 3 Months
Starbucks - Dallas, TX | 03.2013 - 06.2016
- Prepared high-quality beverages following standardized recipes and customer preferences.
- Managed inventory levels to ensure product availability and minimize waste.
- Trained new baristas on beverage preparation techniques and customer service protocols.
- Maintained cleanliness and organization of workstations to ensure compliance with health standards.
- Enhanced customer experience by providing personalized service and resolving inquiries promptly.
Sandwich Artist
2 Years 2 Months
SUBWAY®Restaurants - Carrollton, TX | 02.2005 - 04.2007
- Prepared high-quality sandwiches according to customer specifications and company standards.
- Trained new staff on sandwich-making techniques and customer service protocols.
- Operated food preparation equipment safely and efficiently to maintain workflow.
- Ensured cleanliness and organization of workstations to meet health regulations.
Education
GED
Newman Smith Highschool - Dallas, TX
11-2016
Skills
Cash handling
Customer engagement
Attention to detail
Up-selling
Cleanliness
Time management
Customer satisfaction
Workstation sanitation
Languages
English
Timeline
Barista
Starbucks
03.2013 - 06.2016Read more
Sandwich Artist
SUBWAY®Restaurants
02.2005 - 04.2007Read more
Newman Smith Highschool - GED,
Read more