Deveney Green
Palm Springs, Florida 33461,Florida
Summary
Highly adaptable Administrative Assistant and Customer Service Professional with over 10 years of experience supporting executives, property managers, medical providers, and corporate teams. Skilled at managing front-office operations, handling client and tenant relations, coordinating schedules, and maintaining accurate records. Known for delivering excellent customer service, streamlining processes, and ensuring smooth daily operations across diverse industries including property management, publishing, and healthcare.
Overview
14
14
years of professional experience
Work History
Administrative Assistant
Davenport Professional Property Management
07.2023 - Current
- Manage tenant inquiries, lease documentation, and maintenance requests with professionalism and efficiency.
- Support property managers with scheduling, correspondence, and record keeping.
- Maintain databases of residents and vendors, ensuring accuracy and compliance.
- Coordinate meetings, inspections, and community events.
Customer Service Representative
Taylor& Francis Group LLC
02.2018 - 07.2023
- Provided front-line customer support for academic publishing clients via phone and email.
- Resolved account, billing, and subscription issues while maintaining high satisfaction ratings.
- Processed orders, returns, and damaged and defective products using CRM and order management systems.
Administrative Assistant
Indian Springs Master Association
03.2015 - 01.2018
- Assisted HOA board and management team with meeting preparation, agendas, and minutes.
- Responded to homeowner inquiries, resolving issues with diplomacy and professionalism.
- Processed payments, maintained vendor contracts, and coordinated service providers.
- Supported daily operations with filing, correspondence, and scheduling.
Medical Office Assistant
Joshi Eye Institute
02.2013 - 03.2015
- Greeted patients, scheduled appointments, and managed front desk operations.
- Handled insurance verification, billing, and medical records management.
- Assisted physicians with administrative tasks and ensured HIPAA compliance.
- Delivered excellent patient service in a busy clinical environment.
Front Desk Receptionist
Jaffe Eye Institute
06.2011 - 04.2013
- Managed patient intake, check-in, and appointment scheduling.
- Answered phones, processed paperwork, and coordinated referrals.
- Maintained patient confidentiality and streamlined office filing systems.
- Provided compassionate assistance to patients and families.
Education
General Studies
Delray Beach Vocational Charter School
Delray Beach, FL06-2010
Skills
- Office Administration & Clerical Support
- Data Entry & Record keeping
- Using Top Software(Pro) and (One)
- Microsoft Office Suite (Word, Excel, Outlook, PowerPoint)
- Call Handling & Issue Resolution
- Filing & Document Management
- Time Management & Organization
- Calendar & Email Management
Timeline
Administrative Assistant
Davenport Professional Property Management
07.2023 - Current
Customer Service Representative
Taylor& Francis Group LLC
02.2018 - 07.2023
Administrative Assistant
Indian Springs Master Association
03.2015 - 01.2018
Medical Office Assistant
Joshi Eye Institute
02.2013 - 03.2015
Front Desk Receptionist
Jaffe Eye Institute
06.2011 - 04.2013
General Studies
Delray Beach Vocational Charter School
Similar Profiles
Chris Church CMCA, AMSChris Church CMCA, AMS
Senior Manager / Director of Operations at Optimum Professional Property Management, Inc.Senior Manager / Director of Operations at Optimum Professional Property Management, Inc.
Serge VixamarSerge Vixamar
Property Manager-Licensed Real Estate Agent at All County Professional Property ManagementProperty Manager-Licensed Real Estate Agent at All County Professional Property Management
Amber ArellanoAmber Arellano
Community Manager at Optimum Professional Property ManagementCommunity Manager at Optimum Professional Property Management
Anthony LestonAnthony Leston
MVO SUPERVISOR at NEW YORK DEPARTMENT MEDICALEXAMINERMVO SUPERVISOR at NEW YORK DEPARTMENT MEDICALEXAMINER
Joshua HouseJoshua House
Director of Operations, World Center Marriott at Towne ParkDirector of Operations, World Center Marriott at Towne Park