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Hi, I’m
Deveni Pereira
Gainesville,FL
Summary
Driven property management professional with a strong background in customer service and a passion for continuous learning. Known for quickly mastering new skills, improving workflows, and taking initiative to grow professionally. Seeking opportunities to expand my expertise, strengthen my portfolio, and contribute to a company's long-term success.
Overview
10
years of professional experience
Work History
Hillpointe
Assistant Community Manager
03.2024 - Current
Job overview
- Supported property manager by preparing monthly reports that tracked occupancy, rent collection, and budget performance.
- Upheld high standards of customer service for current and prospective tenants, addressing concerns promptly with effective problem-solving skills.
- Processed applications efficiently by verifying income documentation, credit history checks, criminal background screens, ensuring compliance with fair housing regulations at all times.
- Collected rental payments from residents and kept meticulous records of delinquent accounts.
- Collaborated with maintenance team to ensure timely completion of service requests, contributing to overall resident satisfaction.
- Performed market research on competitors'' pricing, features, and amenities to maintain a competitive edge within the local rental market.
The Collier Companies
Assistant Community Manager
06.2023 - 03.2024
Job overview
- Inspected units before and after tenant moves to write effective leases and determine charges or readiness for new tenants.
- Worked with maintenance staff to complete timely repairs and enhancements.
- Enhanced tenant satisfaction by addressing concerns promptly and maintaining open lines of communication.
- Assisted in reducing vacancy rates through effective marketing strategies and community outreach efforts.
- Provided leadership, guidance and support to staff members.
- Performed daily administrative tasks, such as ordering supplies, processing invoices and reconciling accounts.
Octapharama Plasma
Assistant Manager
08.2020 - 06.2023
Job overview
- Supervised day-to-day operations to meet performance, quality and service expectations.
- Maintained a clean, safe, and organized store environment to enhance the customer experience.
- Developed strong working relationships with staff, fostering a positive work environment.
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
Education
Western High SchoolDavie, FL
High School Diploma
06-2015
Skills
- Payment processing
- Property management
- Records and database administration
- Expertise in Onesite and Entrata Leasing Software
- Property inspections
- Customer relationship management
- Conflict handling
- Leasing and sales
- Time Management
- Organizational Skills
Timeline
Assistant Community Manager
Hillpointe
03.2024 - Current
Assistant Community Manager
The Collier Companies
06.2023 - 03.2024
Assistant Manager
Octapharama Plasma
08.2020 - 06.2023
Western High School
High School Diploma
Availability
See my work availability
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Available
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Affiliations
- National Apartment Association of North Central Florida
Work Preference
Work Type
Full TimeWork Location
RemoteOn-SiteImportant To Me
Career advancementWork-life balanceCompany CultureSoftware
Excel
OneSite
Entrata
Powerpoint
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