Devereaux Rowlette
Mount Vernon
Summary
Dynamic and dedicated professional with a strong work ethic and exceptional customer service skills, honed at Bronx Psychiatric Center. Proven ability to multitask effectively while maintaining cleanliness and sanitation standards. Recognized for enhancing customer satisfaction and building lasting relationships, demonstrating strong communication and attention to detail in fast-paced environments.
Food service professional with extensive experience in preparing and serving meals, ensuring customer satisfaction, and maintaining sanitary standards. Recognized for collaborative spirit and reliability in high-paced settings. Possesses strong skills in food safety protocols and efficient service delivery.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Food Service Worker
Bronx Psychiatric Center
05.2021 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.`
- Cleaned and sanitized dishes and utensils, consistently keeping adequate supplies on hand for expected customer loads.
- Greeted customers at counter to fulfill requests and answer questions.`
- Strictly followed sanitation and food safety guidelines as required by regulatory agencies and company.
- Replenished condiments, beverages, and supplies while maintaining cleanliness of service areas.
- Delivered exceptional service by promptly addressing customer concerns and special requests.
- Learned other teammates' work tasks to train as backup.
- Enhanced customer satisfaction by maintaining a clean and organized dining area.
Nail Technician
Sophia's Nail Salon
01.2018 - 12.2023
- Established strong client relationships through exceptional customer service and communication skills.
- Developed and maintained strong relationships with customers to increase loyalty, trust and satisfaction.
- Sterilized and sanitized beauty tools and equipment to maintain hygiene and safety protocols.
- Ensured a clean and sanitary workspace, adhering to industry hygiene standards and practices.
- Used acrylics, gels and glitters to create custom nail art designs for clients.
- Sanitized workstation and stocked assigned workspace to facilitate general office and spa cleaning.
- Communicated effectively with management concerning important customer issues.
- Offered advice and recommended products to improve and maintain nails.
Sales Associate
Vector Marketing Company
06.2009 - 08.2010
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Collaborated with team members to improve overall store performance, sharing best practices, and offering support as needed.
- Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
- Educated clients on current promotional offerings and products using persuasive selling tactics.
- Engaged with customers to effectively build rapport and lasting relationships.
- Assisted in training new staff members on company policies, product information, and sales techniques for a seamless onboarding experience.
- Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
- Developed comprehensive product knowledge, enabling effective upselling and cross-selling.
Teachers Assistant
Emmanuel Mission Childcare Center
09.2006 - 08.2009
- Supported classroom maintenance and upkeep, organizing books, and materials.
- Supported classroom activities, tutoring, and reviewing work.
- Helped with grading assignments and tests, providing constructive feedback to students based on results.
- Maintained safety and security by overseeing students in recess environments.
- Facilitated activities in small groups to reinforce concepts taught by class teacher.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Mentored and tutored individual students needing additional help.
- Shared important information with students concerning upcoming assignments and tests.
Education
High School Diploma -
Cardinal Spellman Highschool
The Bronx, NY06-2006
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong work ethic
- Cleaning and sanitation
- Strong communication skills
- Attention to detail
- Positive attitude and energy
- Team oriented
- Flexible schedule
- Heavy lifting capacity
Certification
- carpentry Training - September 2022-May 2025
Languages
English
Interests
- Playing Sports
- Camping
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Dancing
Timeline
Food Service Worker
Bronx Psychiatric Center
05.2021 - Current
Nail Technician
Sophia's Nail Salon
01.2018 - 12.2023
Sales Associate
Vector Marketing Company
06.2009 - 08.2010
Teachers Assistant
Emmanuel Mission Childcare Center
09.2006 - 08.2009
High School Diploma -
Cardinal Spellman Highschool
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