Devi Blount
Fayetteville,GA
Summary
Dynamic Director with a strong technical IT background, leveraging expertise in multi-enterprise resource planning (ERP) systems to deliver effective solutions. Oversees every facet of production, utilizing exceptional project management and decision-making skills. Offers comprehensive knowledge of data production, planning, and technical operations. Adept at coordinating production plans and personnel resources to successfully complete work within tight deadlines.
Overview
31
31
years of professional experience
Work History
Director - Business Intelligence
GreenSky Credit
2015.03 - Current
- Monitored office workflow and administrative processes to keep operations running smoothly.
- Leading, motivating, and supporting a large team of 51 employees & contractors
- Managing and addressing employee performance and corrective action plans
- Establish operational objectives and delegate assignments to subordinates
- Design and implement operational processes and workflow strategies
- Manage and maintain change management processes and procedures
- Facilitating meetings and decision-making processes among the team and external groups.
- Empowering, enhancing, and motivating the team to self-manage and improve processes
- Analyzing existing processes and identifying areas for improvement
- Monitor and manage daily functions for the team including:
- Planning and evaluating department activities and goals
- Delegating tasks and responsibilities to team members
- Serve as primary conduit for communications with rest of firm or with external client
- Managing, resources, intake, and work requests
- Monitor and document team progress
- Resolve disputes among team members
- Manage BI specific projects and provide ongoing status on BI and Analytics led projects to clients
- Set goals and drive the overall roadmap for the business intelligence reporting team
- Hiring, training, and developing employees
- Monitoring and providing feedback on employee performance in ongoing and annual reviews
- Support and independently own tasks related to SDLC, audit, and change management processes
- Contribute with reporting on key business metrics, accomplishments, and challenges for quarterly presentation
- Strong leadership and decision-making abilities
Application / Programmer Analyst
COCA-COLA REFRESHMENTS (CCR)
1993.03 - 2014.01
- Applied strong Technical Business Analyst and Developer background (i.e
- Requirements gathering and software design skills) and utilized formal design methodologies and tools in software design
- Collaborated with diverse (multi-national) teams located around the globe while providing technical leadership and support for middleware systems
- Successfully designed and developed software using webMethods and SAP PI for Business-to-Business (B2B) and Application-to-Application (A2A) data transport
- Technology Used: webMethods (version 7.1, 8.2) Core components (IS, Broker, TN, Deployer, Developer, MWS, Adapters, B2B EDI standards, JDBC, Flat Files, FTP, webServices)
- Co-authored processes for 5000+ interface conversion from legacy system to WebMethods and SAP-PI systems, which improved operations and customer satisfaction
- Coordinated project testing by creating / communicating test requirements and documenting results for upgrade project
- Worked with business and functional users, facilitating test validation and sign off, resulting in a reduction of errors and improved quality
- Designed and coded services that automated testing process during software upgrade resulting in decreased manual process and increased accuracy
- Led team design reviews, ensuring quality application software products were produced
- Mentored junior analysts, quickly developing technical proficiency and reducing development costs
- Partnered with production engineers, transitioning products from development to production
- Exhibited solid development experience on midrange AS400 platform using COBOL, CLP and SQL by serving as SME for legacy systems which saved time, reduced cost and improved customer relations
- Served as Technical Analyst for HP-Quality Center, providing administration, defect management, test coordination, code reviews and technical documentation requirements, resulting in improved quality, raised efficiencies and saved time
- Provided leadership and Technical expertise and support in areas related to middleware application (i.e
- WebMethods and AS400) development and assisted management in staff development and training, reducing training cost and improving Company image.
Education
BS - Computer Information Systems
12.2004
Minor: Business Management
Associates in Applied Science -
05.1988
Skills
- Project Management
- Operations Management
- Staff Development
- Verbal and written communication
- Crisis Management and Issues Resolution
- Hiring and Retention
- People Management
- Information Technology Management
- Team Management
- Business Analysis - Gather, develop, coordinate, and maintain business requirements
- Troubleshoot and maintain production systems/programs/applications
- EAI middleware development (Cobol/webMethods)
- Platforms: SAP, AIX, Windows, AS/400
- Applications: MiroStrategy, Tableau, Snowflake, webMethods(v7.1 and 8.2), SAP PI, ALM-HPQC (Application Life Cycle Management – HP Quality Center), RIT (Rational Integration Tester / Greenhat), Microsoft Office suite, visio, blueprint, SQL developer, Toad, SoapUI
- Languages: Java, Flow service, SQL, CLP/400, COBOL/400
Personal Information
Hobbies: Swimming, reading, and nature walks
Timeline
Director - Business Intelligence - GreenSky Credit
2015.03 - Current
Application / Programmer Analyst - COCA-COLA REFRESHMENTS (CCR)
1993.03 - 2014.01
Georgia State University - BS, Computer Information Systems
LaGuardia Community College - Associates in Applied Science,
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