Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Devie Compton

Birmingham,AL

Summary

Professional and dependable leader with comprehensive experience in driving operational excellence and strategic growth. Proven track record of fostering team collaboration and achieving impactful results in dynamic environments. Skilled in navigating complex challenges, optimizing processes, and cultivating positive workplace cultures. Known for adaptability, effective communication, and strong decision-making abilities.

Overview

12
12
years of professional experience

Work History

General Manager

Zaxby's
05.2023 - Current
  • Managed all aspects of building and running the store from scheduling, ordering and receiving, inventory, hiring, customer satisfaction, employee retention, and everyday paperwork and operations.
  • Monitored and analyzed financial reports to make informed decisions and achieve financial goals.
  • Led and participated in team meetings to discuss progress, address concerns, and implement new initiatives.
  • Traveled to various stores in Alabama and Mississippi to develop and implement comprehensive training to other general managers and employees.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Selected to run the second drive-thru only Zaxby’s in the country while recruiting and training 65 new employees for the store.

Prep Cook

Zaxby's
10.2016 - 05.2023
  • Washing, cutting, and preparing all vegetables, protein items, and side items in a timely manner daily.
  • Demonstrated strong multitasking abilities, managing multiple food stations simultaneously without compromising quality or speed.
  • Contributed to a positive work atmosphere through effective communication and teamwork among staff members.
  • Facilitated cross-training opportunities for staff members to increase versatility among team roles, resulting in improved flexibility during scheduling or unexpected absences.

Financial Care Specialist

T-Mobile
04.2015 - 10.2016
  • Process an average of 100 calls per day.
  • Consistently excel at multi-tasking, de-escalating conflict, and completing transactions within the allotted time frame.
  • Meet daily and monthly quotas Consistently perform in the top ten percent of employees for goal attainment.
  • Received recognition for top collections for 4 months.

Assistant Manager

Zaxby's
10.2013 - 04.2015
  • On-boarded new employees and provided on-going training for front and back of the house staff.
  • Calculated daily deposits and daily paperwork.
  • Analyzed store needs and ordered necessary products Contributed to the store being named one of the top three franchises in the county on two occasions.
  • Recorded inventory sales into organization’s weekly income report.

Education

Master of Library And Information Science - Library Science

Louisiana State University
Baton Rouge, LA
05-2026

Bachelor of Arts - Sociology, Psychology

University of Alabama At Birmingham
Birmingham, AL
04.2022

Skills

  • Problem solving and conflict resolution
  • Strong interpersonal and communicative skills
  • Dependable and reliable
  • Proficient in Microsoft office and Stata
  • Leadership and team building
  • Training and coaching

Additional Information

Proficient in Stata and Microsoft Office and used such programs to create a survey for a local high school’s administration to analyze parent involvement and necessary changes for optimal student/parent success within the school.

Timeline

General Manager

Zaxby's
05.2023 - Current

Prep Cook

Zaxby's
10.2016 - 05.2023

Financial Care Specialist

T-Mobile
04.2015 - 10.2016

Assistant Manager

Zaxby's
10.2013 - 04.2015

Master of Library And Information Science - Library Science

Louisiana State University

Bachelor of Arts - Sociology, Psychology

University of Alabama At Birmingham
Devie Compton