Devika Puri
Katy,Texas
Summary
I have five years of Operations Experience in a Dental office as Office administrator. I am looking forward to my career in Health care industry in Business administration. Experienced Office Management and Administration Professional experienced optimizing productivity, efficiency and service quality across various environments. Highly dependable, ethical and reliable support specialist and leader that blends advanced organizational, technical and business acumen. Works effectively with cross-functional teams in ensuring operational and service excellence. Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.
Overview
10
10
years of professional experience
Work History
Office Manager
NABA DENTAL
9 2016 - 6 2020
- Began with rotation in each department of the office and gained experience in Finance and Operations
- Starting from patient interaction, Insurance verification, maintaining inventory, organizing schedules and being a treatment coordinator with complete knowledge of office operations and collections
Observer
Methodist West
01.2024 - 01.2024
- Participated in ongoing professional development opportunities, staying current on industry advancements and emerging technologies related to observation techniques.
- Maintained overall safe work environment with employee training programs and enforcement of safety procedures.
- Ensured safety compliance during fieldwork activities by adhering to established protocols and guidelines at all times.
Observership
Dr David St Claire (Pediatric Dentist)
05.2012 - 06.2012
- Worked with him in patient care and complete dental treatments of kids.
Dental Surgeon
Ramakrishna Mission Hospital
01.2004 - 08.2007
- Set up the dental department in the charitable hospital and gained patient experience with staff training
- Independently handled patients in outpatient department (~15-20 Patients per day)
- Overall dental prophylaxis and hygiene maintenance
- Patient management and outpatient treatment
- Extractions and root canal treatments
- Tooth restorations and endodontics
- Partial and complete edentulous mouth restorations
- Participated in health camp programs in Kanpur with Non-profit organizations.
Education
MBA - Healthcare Administration
UT Tyler
Tyler, TX 05.2001 -
Diploma in Hospital Administration - Healthcare
Apollo Group of Hospitals
Delhi ,India 05.2001 -
BDS - Dentistry
Rajasthan Dental College
Jaipur,Rajasthan,India 05.2001 -
Skills
I have effective communication skills and have ability to actively listen to patient for smooth daily operations Confident player to fit in the gaps in system I have been a key player to start the morning office with checklist and closing the day with accounting reports Running weekly meetings on patient referrals, patient feedback and team huddles I have successfully achieved smooth patient checking in and checking out process and streamlined it for great experience reviews I have designed the documents for marketing and executed camps in school for dental education I have followed all guidelines and maintained office protocol while maintaining inventory and Lab referrals on point I have successfully coordinated the software platforms and attained training on patient radiography and scanners
General Biographic Information
Devika Puri, Devika Kapoor, Indian with Work Authorization in USA., 1996 - Completed CBSE board examination for Higher secondary schooling., 06/1997, 01/2003, Bachelor of Dental Surgery (BDS), Government Dental College (GDC), Jaipur, Rajasthan, India, 03/2003, 03/2004, Internship, Bachelor of Dental Surgery (BDS), Government Dental College (GDC), Jaipur, Rajasthan, India, 01/2005, 08/2006, Post Graduate Diploma in Hospital Administration, Med varsity Online Ltd. Apollo Group of Hospitals, New Delhi, India, 09/2022, Current, MBA in Healthcare Administration, University of Texas, Tyler, Soules College of Business, Tyler, Texas, USA
Voluntary Experience
- Earth day volunteering for community tree plantation every year.
- Active participant in HOA activities in neighborhood
- Katy ISD PTA member with volunteering for Science lab, Book Reading and Judging competitions.
- Volunteering for Debate and Dance competitions in Katy
- Volunteering for Art festivals.
Maiden Name
Devika Kapoor
Timeline
Observer
Methodist West
01.2024 - 01.2024
Observership
Dr David St Claire (Pediatric Dentist)
05.2012 - 06.2012
Dental Surgeon
Ramakrishna Mission Hospital
01.2004 - 08.2007
MBA - Healthcare Administration
UT Tyler
05.2001 -
Diploma in Hospital Administration - Healthcare
Apollo Group of Hospitals
05.2001 -
BDS - Dentistry
Rajasthan Dental College
05.2001 -
Office Manager
NABA DENTAL
9 2016 - 6 2020