Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Devin Bailey

Devin Bailey

New York City,NY

Summary

Always energetically working to ensure customer satisfaction and enhancing guest experiences, I thrive well in fast paced, high pressure environments while guaranteeing providing exceptional hospitality standards at all times.

Overview

5
5
years of professional experience

Work History

Banquet Server & Hostess

Moshulu
05.2022 - 01.2025
  • Anticipated guest needs, resolved concerns immediately, collaborated with kitchen staff and event planners, managed reservations and planned daily seating arrangements for 500 plus guests, delivered outstanding guest service in a high end environment all while ensuring a wonderful experience for all and maintaining excellent hospitality
  • Greeted guests with a friendly and welcoming attitude, resulting in increased customer satisfaction ratings
  • Maintained a high level of professional conduct at all times, which resulted in a positive work environment

Expo Runner/Cashier

Wokworks
05.2024 - 01.2025
  • Ensured customer satisfaction by supervising and delivering accurate, high quality, fast paced takeout only orders
  • Coordinated between the foh and kitchen staff to help minimize orders, managed a high volume of orders simultaneously and helped to resolve issues under high pressure
  • Proficiently used restaurant POS systems to accurately process orders and payments

Finance Intern

Philadelphia Parking Authority
05.2024 - 08.2024

Team Member

Shake Shack
06.2020 - 08.2021
  • Provided exceptional customer service in a fast paced environment while managing multiple responsibilities ranging from taking orders, switching from station to station, preparing food and maintaining a safe and clean workspace
  • Had the opportunity to train new team members and collaborate with many diverse walks of life

Education

BACHELOR OF SPORTS ADMINISTRATION - PRE-LAW MINOR

Wagner College
05.2025

NEW YORK PARALEGAL CERTIFICATE -

New York Paralegal
03.2025

Skills

  • Customer Satisfaction
  • Coordination Skills
  • Knowledge of Hospitality
  • Ability to Multitask
  • Communication Skills
  • Critical Thinking
  • Quick learner
  • Customer assistance
  • Strong teamwork

Languages

English
Native or Bilingual
Spanish
Limited Working

Timeline

Expo Runner/Cashier

Wokworks
05.2024 - 01.2025

Finance Intern

Philadelphia Parking Authority
05.2024 - 08.2024

Banquet Server & Hostess

Moshulu
05.2022 - 01.2025

Team Member

Shake Shack
06.2020 - 08.2021

NEW YORK PARALEGAL CERTIFICATE -

New York Paralegal

BACHELOR OF SPORTS ADMINISTRATION - PRE-LAW MINOR

Wagner College

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Devin Bailey