Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devin Bailey

New York,NY

Summary

High-energy professional skilled at welcoming guests, maintaining entrances and balancing server loads to optimize operations. Collaborative, hardworking and efficient at prioritizing and handling simultaneous tasks to promote positive dining experiences.

Overview

3
3
years of professional experience

Work History

Server

KPOT
New York, New York
01.2024 - 09.2025
  • Provided excellent customer service in a fast-paced dining environment.
  • Processed payments and managed cash register transactions accurately.
  • Handled customer complaints professionally to enhance guest experience.
  • Cooked a vast selection of meats in front of guests, while juggling several other tables.

Server/Hostess

Uno's Pizzeria & Grill
New York, US
12.2024 - 06.2025
  • Welcomed guests with a warm and friendly demeanor, enhancing their experience.
  • Coordinated with kitchen and waitstaff to ensure seamless service flow.
  • Implemented waitlist management strategies, reducing wait times significantly.
  • Provided excellent customer service to enhance dining experience.
  • Took accurate food and drink orders from guests.

Expo Runner/Cashier

Wokworks
Philadelphia, US
04.2024 - 12.2024
  • Ensured customer satisfaction by supervising and delivering accurate, high quality, fast paced takeout only orders.
  • Coordinated between the Front of house and kitchen staff to help minimize orders, managed a high volume of orders simultaneously and helped to resolve issues under high pressure.
  • Proficiently used restaurant POS systems to accurately process orders and payments.

Banquet Server & Hostess

Moshulu
Philadelphia, US
04.2022 - 12.2024
  • Anticipated guest needs, resolved concerns immediately, collaborated with kitchen staff and event planners, managed reservations and planned daily seating arrangements for 500 plus guests, delivered outstanding guest service in a high end environment all while ensuring a wonderful experience for all and maintaining excellent hospitality.
  • Greeted guests with a friendly and welcoming attitude, resulting in increased customer satisfaction ratings.
  • Maintained a high level of professional conduct at all times, which resulted in a positive work environment.

Education

Bachelor of Arts - Pre-Law minor

Wagner College
New York, NY
05-2025

Skills

  • Multitasking
  • Time management
  • Food running
  • Task prioritization
  • Upselling techniques
  • Safe food handling
  • OpenTable
  • POS Systems
  • Customer Satisfaction

Timeline

Server/Hostess

Uno's Pizzeria & Grill
12.2024 - 06.2025

Expo Runner/Cashier

Wokworks
04.2024 - 12.2024

Server

KPOT
01.2024 - 09.2025

Banquet Server & Hostess

Moshulu
04.2022 - 12.2024

Bachelor of Arts - Pre-Law minor

Wagner College
Devin Bailey