Devin Chadwick
Summary
Detail-oriented Administrative and HR Professional with 8+ years of experience enhancing operations in professional services. Streamlined workflows, coordinated onboarding, and managed payroll/HR processes to improve efficiency. Supported in-office and remote teams in fast-paced environments, leveraging technology to solve problems proactively.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work History
Operations Manager
Pillar3
10.2025 - 04.2026
- Served as organizational backbone of modern accounting firm, managing day-to-day office operations to ensure seamless experiences for staff and clients.
- Functioned as primary point of contact for internal operations support, identifying inefficiencies and implementing process improvements to enhance workflow.
- Managed firm calendars, schedules, internal deadlines, and meeting coordination to support proactive planning and firm efficiency.
- Coordinate staff and client onboarding processes, maintaining documentation, access rights, and workflows to ensure a smooth and timely onboarding experience.
- Oversaw access management and system permissions for staff, coordinating tech access, logins, and troubleshooting non-client-facing technical issues.
- Supported bookkeeping and accounts receivable tracking, ensuring accurate internal financial organization and timely follow-ups.
- Developed and maintained branded internal and external materials using Canva, ensuring consistency with firm branding standards.
Payroll Coordinator
Warren Averett
11.2024 - 10.2025
- Managed multi-state payrolls and processed leave of absence requests, maintaining adherence to pay schedules.
- Utilised UKG software to enhance payroll and benefits administration, ensuring accuracy and compliance.
- Used UKG software to support payroll team in payroll and benefits administration.
- Coordinated new hire onboarding, benefits setup, and terminations with HR, facilitating smooth transitions for employees.
- Perform account reconciliations and generate scheduled/ad-hoc reports.
Payroll Administrator
Nucor Steel Birmingham
04.2023 - 11.2024
- Ensured timely payment of payroll taxes, garnishments, and deductions.
- Prepared monthly financial reports for management review to provide clear insights into payroll operations.
- Developed payroll policies and maintained organized employee files while supporting audits to ensure compliance.
- Reconciled payroll discrepancies through data analysis, ensuring accuracy and regulatory compliance.
- Prepared and presented monthly financial reports for management review, enhancing visibility into payroll operations.
Practice Director - Administrative & Customer Support
Robert Half Inc
07.2021 - 02.2023
- Partnered with hiring managers to develop targeted job descriptions, enhancing clarity of role requirements.
- Cultivated candidate pipelines through diverse sourcing methods, improving talent acquisition.
- Oversaw staffing practices for compliance with employment laws and company policies, ensuring fair hiring processes.
- Monitored staffing practices to ensure compliance with employment laws and company policies.
General Manager / Fitness Trainer
Gauntlet Fitness
01.2020 - 03.2021
- Increased sales by implementing targeted advertising campaigns and engaging with the community.
- Mentored employees to develop skills and advance their careers.
- Managed customer experiences by implementing strategies that improved retention.
General Manager
HOTWORX
10.2018 - 03.2020
- Directed employee selection and retention efforts, resulting in improved team cohesion and engagement.
- Planned strategies aligning profitability with employee retention goals, fostering a stable workforce.
- Implemented targeted marketing strategies, leading to significant customer base expansion.
Education
Bachelor of Science - Hospitality Management
University of Mississippi
Oxford, MS 08.2012 - 06.2016
Skills
Human Resources Information System (HRIS) Management
Proficient in UKG (UltiPro), ADP, Kronos, and Gusto
Expertise in Confidentiality and Data Security
Skilled in Payroll Administration and Compliance
Experienced in Documentation Management and Schedule Coordination
Proficient in Account Reconciliation and Financial Reporting
Capable of Employee Onboarding and Candidate Sourcing
Strong in Policies and Procedures Implementation
Experienced in Operations Oversight and Process Flows
Proficient in Problem-Solving and Project Planning and Development
Skilled in Team Collaboration and Change Management
Expertise in Process Improvement
Certification
Certified Payroll Professional (CPP), PayrollOrg
Awards
- Robert Half Leadership Committee
- HOTWORX Rookie General Manager of the Year
- HOTWORX Guerrilla Marketing Award
- HOTWORX 500 Club
Timeline
Operations Manager
Pillar3
10.2025 - 04.2026
Payroll Coordinator
Warren Averett
11.2024 - 10.2025
Payroll Administrator
Nucor Steel Birmingham
04.2023 - 11.2024
Practice Director - Administrative & Customer Support
Robert Half Inc
07.2021 - 02.2023
General Manager / Fitness Trainer
Gauntlet Fitness
01.2020 - 03.2021
General Manager
HOTWORX
10.2018 - 03.2020
Bachelor of Science - Hospitality Management
University of Mississippi
08.2012 - 06.2016