Devin Clark
Lowes Home Improvment
Clanton,AL
1
Certification
14
years of professional experience
Asset protection and fraud management leader with 10+ years of experience across retail operations, security, and corrections. Skilled in analyzing sales, inventory, receiving, shipping, and incident trends; investigating theft, fraud, and organized retail crime; and documenting findings to support case follow up and corrective action. Experienced in leading teams, managing safety and loss prevention programs, and partnering with law enforcement and cross functional teams to protect people, property, and business operations.
Work History
Asset Protection and Fraud Manager
8 Months- Oversee asset protection and safety programs that help maintain safe, clean, well-stocked stores, minimize loss, and support a positive customer experience.
- Analyze receiving, shipping, selling, inventory, and operating patterns to identify shrink, external theft and fraud trends, shortages, and safety risks; set priorities and coordinate follow-up.
- Investigate organized retail crime and fraud by gathering intelligence, reviewing reports and available video, connecting related incidents, documenting findings, and preparing case materials for prosecution or restitution.
- Build working relationships with law enforcement, retail partners, vendors, and internal teams to share information, resolve issues, and coordinate timely case or operational follow-up.
- Manage vendor and supplier relationships, negotiate service and commercial terms, monitor cost, quality, and delivery performance, and address root causes of delays or service issues.
- Lead process-improvement work by gathering requirements, documenting workflows and SOPs, coordinating implementation and testing, preparing training materials, and tracking action items and adoption.
- Use performance and trend information to translate business priorities into action plans supporting sales, expense, productivity, safety, and customer-service goals.
- Coach and develop associates and leaders through clear expectations, feedback, training, and follow-up; support talent readiness and consistent execution across store operations.
- Lead store safety programs, reinforcing OSHA requirements, company policies, and hazard-control standards.
- Conduct regular safety inspections across sales-floor and backroom areas, identify hazards, and coordinate corrective actions.
Security Officer
3 Years 1 Month- Patrol and monitor premises to ensure safety, security, and policy compliance
- Investigate incidents and complete detailed, accurate reports
- Apply de-escalation techniques and coordinate emergency response when required
- Maintain professionalism and sound judgment in high-pressure situations
- Patrolled campus grounds to deter unauthorized access and maintain safe learning environment.
- Monitored entrances, exits, and visitor screening procedures for daily school operations.
- Documented security incidents, safety concerns, and follow-up actions in detailed reports.
- Enforced school safety policies, access controls, and restricted-area requirements consistently.
- Inspected doors, gates, and facilities to identify vulnerabilities and report maintenance issues.
- Guided staff and visitors during drills, evacuations, and other emergency situations.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Asset Protection and Fraud Assistant
4 Years- Coordinated daily administrative support, scheduling, and communication across store teams.
- Managed customer inquiries, escalations, and follow-up to support resolution and service quality.
- Organized records, reports, and documentation to maintain accuracy and accessibility.
- Assisted leadership with workflow tracking, task prioritization, and operational follow-through.
- Processed purchase, inventory, and order information using retail systems and internal tools.
- Supported onboarding and training activities for associates, reinforcing procedures and standards.
- Reviewed work requests and updates to ensure timely completion and consistent store operations.
- Improved office efficiency by streamlining routine processes and reducing administrative delays.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
Correctional Officer
1 Year- Maintained secure operations and enforced institutional safety policies
- Conducted inmate counts, monitored activities, and responded to incidents
- Prepared accurate reports documenting incidents and compliance actions
- Applied conflict resolution strategies to prevent escalation
- Supervised inmate movement, maintaining order and enforcing facility security procedures.
- Monitored housing units, identified safety concerns, and reported incidents promptly.
- Conducted searches of inmates, living areas, and property for contraband.
- Responded to disturbances, applying approved control techniques and de-escalation methods.
- Documented inmate behavior, incidents, and shift activities with accuracy.
- Inspected doors, locks, barriers, and security equipment for proper operation.
- Coordinated counts, escorts, and scheduled movements to support daily operations.
- Mentored newer officers on safety protocols, custody standards, and emergency response.
- Managed high-risk situations with professionalism and composure, ensuring the safety of all involved parties.
- Searched cells of inmates to identify and confiscate contraband and other prohibited items.
- Maintained inmate safety through vigilant monitoring of behavior and swift intervention during conflicts.
Department Supervisor
5 Years- Directed daily operations for a high-volume retail department
- Trained new employees on POS systems, safety procedures, and customer service standards
- Enforced company policies, safety regulations, and operational procedures
- Worked extended hours during peak retail periods while maintaining productivity and accuracy
- Recognized by leadership for dependability, strong work ethic, and leadership ability
- Supervised departmental workflows to maintain stock, merchandising, and customer service standards.
- Trained associates on product knowledge, safety procedures, and selling behaviors.
- Monitored inventory accuracy and coordinated replenishment to prevent stockouts.
- Scheduled coverage and assigned tasks to support efficient daily operations.
- Resolved escalated customer concerns with timely, professional service.
- Inspected sales floor conditions to ensure planogram compliance and presentation quality.
- Partnered with management to improve productivity, labor utilization, and associate performance.
- Coached team members on safety compliance, reducing workplace risks and disruptions.
- Maintained stock of items, cleanliness, organization, and provided excellent customer service.
Education
High School Diploma
No Degree
Skills
Retail & District Operations • Sales
Expense & Productivity Goals • Asset Protection
Shrink & ORC Investigations • Vendor/Supplier Management & Negotiation • Supplier Quality
Cost & Delivery • Process Improvement
SOPs & Rollouts • Team Leadership
Coaching & Talent Development • Safety
Hazmat & Compliance • Trend and Case Analysis • Law-Enforcement & Cross Functional Partnerships • Customer Experience • Reporting & Documentation • POS & Cash Reconciliation
Certification
- Forklift and Powered Industrial Truck Operation.
- CPR and First Aid.
- Asset Protection and Security Guard Training
Timeline
Asset Protection and Fraud Manager
Lowes Home Improvment
02.2026 - CurrentRead More
Security Officer
Huntsville City Schools
01.2023 - 02.2026Read More
Asset Protection and Fraud Assistant
Lowe’s Home Improvement
01.2019 - 01.2023Read More
Correctional Officer
Nashville Department of Corrections
01.2018 - 01.2019Read More
Department Supervisor
Lowe’s Home Improvement
01.2013 - 01.2018Read More
Wetumpka High School
High School Diploma
Read More
Calhoun Community College
No Degree
Read More