Summary
Overview
Work History
Education
Skills
Timeline
Generic

DEVIN CRANE

Dayton,OH

Summary

Skilled in problem-solving and adapting to changing needs in a fast-paced environment. Proficient in communication, conflict resolution, and utilizing CRM software to streamline processes. Committed to achieving results and supporting colleagues, with a strong focus on teamwork. Diligent individual with a solid background in customer support and sales, showcasing the ability to resolve customer issues and foster positive relationships. Consistently contributes to team success through effective communication and problem-solving skills.

Overview

2025
2025
years of professional experience

Work History

Sales Customer Support Specialist

Concentrix Avalon
06.2024 - Current
  • Maintained comprehensive knowledge of company products, policies, and procedures for accurate support services delivery.
  • Spearheaded initiatives to improve overall customer experience, resulting in higher retention rates.
  • Boosted customer satisfaction by promptly addressing inquiries and resolving issues.
  • Contributed to the development of sales strategies, focusing on customer satisfaction and revenue growth.

Pharmacy Technician

Walgreens
11 2022 - 08 2023
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
  • Counted and labeled prescriptions with correct item and quantity.

Distribution Coordinator

Nuvasive
03.2022 - 05.2023
  • Picked orders, scanned products, and packed boxes.
  • Checked shipments against paperwork and signed documents.
  • Facilitated receiving and shipping and loading and unloading of goods, transferring products to designated storage sites.
  • Processed and restocked returns.
  • Bolstered consumer purchasing habits by more than 20% by increasing distribution and availability to various retail stores, outlets, and online sites

Education

High School Diploma -

Meadowdale Highschool
06.2021

Skills

  • Customer assistance
  • Problem-solving
  • Typing speed - 72 WPM
  • Financial Tracking
  • Medical Terminology
  • Customer Relationship Building
  • Customer Service

Timeline

Sales Customer Support Specialist

Concentrix Avalon
06.2024 - Current

Distribution Coordinator

Nuvasive
03.2022 - 05.2023

Pharmacy Technician

Walgreens
11 2022 - 08 2023

High School Diploma -

Meadowdale Highschool
DEVIN CRANE