Devin Crawford
Vacaville,CA
Summary
Dynamic Shift Lead at 7 Flags Car Wash with a strong focus on customer service and employee training. Proven ability to resolve conflicts and enhance team motivation while ensuring safety standards. Skilled in automotive diagnostics and maintenance, delivering exceptional service that drives repeat business and customer satisfaction.
Overview
2
2
years of professional experience
Work History
Shift Lead
7 Flags Car Wash
01.2024 - Current
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
- Completed cash and credit card transactions accurately using POS software.
- Resolved conflicts between employees to maintain positive and productive work environments.
- Provided exceptional customer service by addressing inquiries, resolving issues, and maintaining a welcoming atmosphere for patrons.
Sales Associate
7 Flags Car Wash
04.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Greeted customers and assessed needs to recommend suitable car wash services.
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Demonstrated attention to detail while performing various tasks such as prepping cars, operating machinery, and applying cleaning solutions.
- Adhered to all safety protocols, reducing the risk of accidents and injuries on site.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
Education
Vacaville High School
Vacaville, CA06.2024
Skills
- Troubleshooting skills
- Maintenance and repairs
- Hand and power tools
- Engine repair
- Preventive Maintenance
- Mechanical systems
- Auto and engine repair
- Workplace safety
- Automotive diagnostics
Timeline
Shift Lead
7 Flags Car Wash
01.2024 - Current
Sales Associate
7 Flags Car Wash
04.2023 - 01.2024
Vacaville High School
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