Devin Dean

• Monitor and analyze daily Key Performance Indicators (KPIs) and sales metrics to ensure store goals are consistently met or exceeded
• Oversee inventory management processes, including hands-on execution of cycle counts and reconciliation of inventory discrepancies
• Lead operational initiatives such as planogram resets, visual merchandising updates, and ad set execution to align with corporate standards
• Manage shrink reduction strategies and ensure compliance with loss prevention protocols to meet shrink goals
• Act as the key driver of operational excellence, overseeing all back-of-house functions and contributing to front-of-house performance
• Collaborate with store leadership to execute company directives, enhance team productivity, and elevate the overall guest experience

• Monitor and analyze daily Key Performance Indicators (KPIs) and sales metrics to ensure store goals are consistently met or exceeded
• Oversee inventory management processes, including hands-on execution of cycle counts and reconciliation of inventory discrepancies
• Lead operational initiatives such as planogram resets, visual merchandising updates, and ad set execution to align with corporate standards
• Manage shrink reduction strategies and ensure compliance with loss prevention protocols to meet shrink goals
• Act as the key driver of operational excellence, overseeing all back-of-house functions and contributing to front-of-house performance
• Collaborate with store leadership to execute company directives, enhance team productivity, and elevate the overall guest experience

Enhanced client satisfaction by providing excellent customer service and maintaining the salon's cleanliness.
Maintained a well-organized salon environment by managing supplies inventory and restocking when necessary.
Increased client retention with effective communication skills and timely appointment scheduling.
Promoted salon services and products to boost sales revenue and enhance overall client experience.
Improved efficiency of salon operations by promptly greeting clients, managing their appointments, and addressing any concerns or inquiries.
Collaborated with stylists to ensure smooth transitions between services while minimizing wait times for clients.
Contributed to a positive work atmosphere by fostering strong relationships among team members through open communication and teamwork.