Julie Shelton
Las Vegas
Summary
Results-driven Experience Manager experienced in leading high-performing teams within retail sector. Achieved operational success by coaching associates through goal setting, performance management, and continuous feedback, fostering a culture of accountability and exceptional guest service. Focused on driving sales, loyalty, and service objectives while developing talent and creating engaging customer experiences that contribute to business growth.
Overview
1
1
Certification
15
15
years of professional experience
Work History
Experience Manager
Ulta Beauty
Kokomo
10.2022 - Current
- Customer Experience Manager
- Store Manager
- Operations Manager
- Retail District Trainer
- Specialty Retail Manager
- Leading 30–100+ associates
- Driving million-dollar sales goals
- Managed payroll and labor to align staffing with operational needs and budget constraints.
- Tracked and reported key performance indicators (conversion, loyalty, credit, sales) to assess and enhance team performance.
Instructor
Summit Salon Academy
Kokomo
01.2012 - 10.2022
- Facilitated hands-on training sessions for students in practical techniques.
- Mentored students in professional development and career readiness practices.
- Collaborated with faculty to enhance curriculum effectiveness and relevance.
Education
High School Diploma -
Rochester High School
Rochester INSkills
- Sales strategy
- Customer management
- Performance metrics
- Operational leadership
- Cross-functional collaboration
- Team building
- Team training
- Mentoring methods
Certification
- Indiana Professional Barber License
- Indiana Professional Cosmetology License
- Indiana Professional Beauty Culture Instructor
Timeline
Experience Manager
Ulta Beauty
10.2022 - Current
Instructor
Summit Salon Academy
01.2012 - 10.2022
High School Diploma -
Rochester High School