Summary
Overview
Work History
Education
Skills
Timeline
Generic

Caleb Andresen

Amarillo,TX

Summary

Disciplined and mission-driven professional with a solid foundation in team leadership, conflict resolution, and effective decision-making under pressure. Known for staying calm in challenging situations, and promoting collaboration to achieve positive outcomes. Committed to integrity, accountability, and continuous personal and professional development in support of organizational goals.

Overview

9
9
years of professional experience

Work History

Experience Manager

Best Buy
Amarillo, Texas
03.2025 - Current
  • Provided leadership, insight, and mentoring to supervisors to supply knowledge and leadership to employees.
  • Developed strategies to improve team performance and productivity.
  • Coordinated training activities for employees to ensure compliance with company policies and procedures.
  • Created effective business plans to focus strategic decisions on long-term objectives.

Experience Supervisor

Best Buy
Amarillo, Texas
09.2021 - 03.2025
  • Developed sales plans, goals, strategies and objectives to achieve team goals and revenue objectives.
  • Managed daily operations of sales department, including supervision of staff members.
  • Assisted Experience Manager in developing long-term strategic goals for the company's growth.
  • Coached, developed and motivated team to achieve revenue goals.

Sony Experience Expert

Best Buy
Amarillo, TX
05.2019 - 09.2021
  • Greeted incoming customers and provided expert sales and service to drive revenue on Sony-branded televisions.
  • Provided detailed product information to customers, including features, prices, and availability.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.

Sales Advisor

Best Buy
Amarillo, TX
10.2017 - 05.2019
  • Reset store displays for special events and seasonal merchandise changes.
  • Used active listening and relationship-building skills to assess customer needs, build rapport and connect with viable solutions.
  • Modified sales approach according to leadership recommendations.

Team Leader

Chick-fil-A
Amarillo, TX
05.2017 - 10.2017
  • Trained workers in food preparation, money handling, and cleaning roles to facilitate restaurant operations.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Managed a team of 5 to 10 employees in a fast-paced environment.

Team Member

Chick Fill A
Amarillo, TX
05.2016 - 05.2017
  • Recorded customer orders and communicated clearly to confirm each order.
  • Communicated effectively with co-workers to ensure smooth workflow.
  • Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.

Education

BBA - General Business + Minor in Management

West Texas A&M University
Canyon, TX
05-2025

Associate of Arts - Criminal Justice And Law Enforcement

Amarillo College
Amarillo, TX
05-2021

Skills

  • Performance management
  • Sales strategy development
  • Sales expertise
  • Customer Relationship Optimization
  • Visionary leadership
  • Problem-solving
  • Conflict resolution
  • High-Pressure Critical Thinking

Timeline

Experience Manager

Best Buy
03.2025 - Current

Experience Supervisor

Best Buy
09.2021 - 03.2025

Sony Experience Expert

Best Buy
05.2019 - 09.2021

Sales Advisor

Best Buy
10.2017 - 05.2019

Team Leader

Chick-fil-A
05.2017 - 10.2017

Team Member

Chick Fill A
05.2016 - 05.2017

BBA - General Business + Minor in Management

West Texas A&M University

Associate of Arts - Criminal Justice And Law Enforcement

Amarillo College

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