Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
10
10
years of professional experience
Work History
General Manager
PUPPY DREAMS
WICHITA, KS
09.2022 - Current
Recruited, trained and empowered employees to achieve key performance indicators.
Delivered exceptional client experiences through hands-on leadership of associates and managers.
Maximized time and employee productivity, consolidating data, payroll and accounting programs into centralized systems.
Managed all aspects of daily business operations including budgeting, staffing, scheduling, inventory control, customer service and sales.
BDC Service Representative
American Express
WICHITA, KS
01.2021 - 09.2022
Recommended, selected and located merchandise based on customer desires.
Assisted teammates with sales-processing tasks to meet daily sales goals.
Provided accurate information about products, prices and services.
Sold various products by explaining unique features and educating customers on proper application or usage.
Sales Associate
EDDY'S CDJR
WICHITA, KS
01.2015 - 01.2020
Maintained high referrals and consistent repeat business due to first-rate customer service standards.
Answered customer inquiries regarding product features, pricing, and availability.
Managed sales negotiations and financing options.
Followed up with customers to build long-term relationships and successful referrals.