Devin-Elizabeth Flint
Administrative Professional
Covington,LA
Summary
Proactive and goal-oriented professional with a solid background in various high-volume office environments. Known for reliability and adaptability, dedicated to delivering exceptional clerical and operational support. Possesses excellent time management and problem-solving skills, with a swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
17
17
years of professional experience
Work History
Licensed Medicare Sales Agent
Select Quote
01.2021 - Current
- Guide clients in Medicare plan selection, achieving high satisfaction and retention rates
- Analyze customer needs to offer tailored insurance solutions, enhancing client trust and loyalty
- Collaborate with team to streamline sales processes, boosting efficiency and reducing response times
- Resolve client issues promptly, ensuring seamless service and positive customer experiences
Finance Deputy Clerk
St. Tammany Parish Clerk of Court
01.2020 - 01.2022
- Responsible for ensuring that the Clerk of Court Civil Department receives payment for filing and services provided in Civil Court cases
- Approved and processed requisitions for department supplies and equipment
- Examined legal documents submitted to courts for adherence to laws and court procedures
- Streamlined financial processes, enhancing operational efficiency
- Implemented data-driven strategies, resulting in measurable improvements to departmental workflows
- Performed clerical tasks, including data entry, document management, and answering email correspondence
Coordinator of Medical Allocation Services
York Risk Services Group
01.2018 - 01.2019
- Collaborated with adjusters, physicians and case management nurse to facilitate the transition of Workers Compensation claim settlements into Medicare
- Obtained and reviewed claimant medical and pharmacy records to estimate future medical costs
- Determined minimum proposed settlement amounts for adjusters
- Consistently exceeded monthly department revenue goals
Employee Benefits Administrator
Gilsbar LLC.
01.2016 - 01.2018
- Responsible for facilitating and administering the day-to-day operations of various group benefits plans (including medical, dental, vision, life insurance and short-term disability) for over 6,500 employees with a consistent accuracy rate of 99%
- Served as liaison between employees, broker and insurance providers; resolved benefit related issues and ensured effective utilization of plans and positive employee relations
- Coordinated the efficient maintenance of employee records, ensuring data accuracy, integrity and confidentiality in compliance with applicable government regulations
- Assisted in the development and improvement of departmental procedures, policies, and forms in order to better facilitate the administration of the benefit plans
Senior Teller
Hancock/Whitney Bank
01.2013 - 01.2016
- Exceeded sales goals by 6% or more each quarter, identifying customer needs and referring financial products
- Processed banking transactions, including deposits, withdrawals, loan payments etc
- Mentored and trained new tellers and co-workers in operations, policies, and procedures
- Scheduled and performed monthly audits
- Maintained branch supply of cash and processed shipments to and from the Federal Reserve
Office Manager/Bookkeeper
Pro-Tek USA Window Films
01.2008 - 01.2013
- Streamlined financial processes using QuickBooks, enhancing accuracy in accounts payable and receivable operations while ensuring timely vendor payments
- Managed end-to-end payroll processing and employee scheduling, ensuring compliance with labor laws and maintaining accurate financial records
- Facilitated effective communication between customers, vendors, and internal teams, resolving inquiries promptly and maintaining positive relationships
Education
Associate - Business Administration
Delgado Community College
01.2015 - 1 2016
Skills
Basic Accounting and Bank Reconciliation
Accounts Payable/Receivable
Conflict Resolution
Attention to Detail
Excellent Written and Verbal Communication
Benefits Administration
Critical Thinking
Training and Development
Policy and Procedure Implementation
Payroll Processing
QuickBooks
Licensed Insurance Agent
Timeline
Licensed Medicare Sales Agent
Select Quote
01.2021 - Current
Finance Deputy Clerk
St. Tammany Parish Clerk of Court
01.2020 - 01.2022
Coordinator of Medical Allocation Services
York Risk Services Group
01.2018 - 01.2019
Employee Benefits Administrator
Gilsbar LLC.
01.2016 - 01.2018
Associate - Business Administration
Delgado Community College
01.2015 - 1 2016
Senior Teller
Hancock/Whitney Bank
01.2013 - 01.2016
Office Manager/Bookkeeper
Pro-Tek USA Window Films
01.2008 - 01.2013