Devin Elms
Manning,SC
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Attentive telecommunications professional with training and experience to handle stressful situations. Organized and thorough in documenting calls. Helps first responders coordinate emergency actions and support local community.
Overview
11
11
years of professional experience
Work History
911 Emergency Dispatcher
Clarendon County Emergency Management
01.2023 - Current
- Improved response times by efficiently prioritizing emergency calls and dispatching appropriate resources.
- Enhanced communication between first responders and callers by providing clear, concise information during high-stress situations.
- Reduced errors in dispatch procedures by maintaining accurate records of all emergency calls, resource allocations, and incident outcomes.
- Increased dispatcher efficiency with thorough knowledge of jurisdictional geography, ensuring optimal routing for first responders.
- Promoted a professional work environment by adhering to strict confidentiality policies and maintaining sensitive information securely.
- Managed multiple communication channels simultaneously, including telephone lines, radio frequencies, and computer-aided dispatch systems for effective coordination among emergency units.
- Provided critical assistance to callers experiencing medical emergencies by offering pre-arrival instructions until help arrived on scene.
- Strengthened teamwork among dispatch staff through collaboration on complex cases requiring coordinated efforts from multiple agencies.
Assistant Store Manager
Piggly Wiggly Grocery Store
03.2022 - 01.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
- Streamlined inventory management with regular audits, accurate ordering, and efficient stock organization.
- Maximized profits by negotiating better deals with vendors and reducing shrinkage through loss prevention strategies.
Cashier
Family Dollar
11.2020 - 03.2022
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
Certified Nursing Assistant
Lake Marion Nursing Care Facility
07.2014 - 06.2015
- Improved patient care quality by monitoring and recording vital signs, fluid intake, and output.
- Assisted patients with daily living activities for enhanced comfort and wellbeing.
- Maintained a clean, safe environment by sanitizing surfaces, changing linens, and disposing of waste properly.
- Collaborated with nursing staff to create individualized care plans tailored to each patient''s needs.
Server
Shoneys
01.2013 - 07.2014
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maximized table turnover rate by efficiently managing reservations and seating arrangements.
- Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
High School Diploma -
Manning High School
Manning, SC06.2014
Skills
- Memory Retention
- Analytical Skills
- Stress Management
- Conflict Resolution
Timeline
911 Emergency Dispatcher
Clarendon County Emergency Management
01.2023 - Current
Assistant Store Manager
Piggly Wiggly Grocery Store
03.2022 - 01.2023
Cashier
Family Dollar
11.2020 - 03.2022
Certified Nursing Assistant
Lake Marion Nursing Care Facility
07.2014 - 06.2015
Server
Shoneys
01.2013 - 07.2014
High School Diploma -
Manning High School