Devin Graham
Chandler,AZ
Summary
Dedicated and hardworking manager with 8+ years of experience in the Restaurant Industry. Background includes front of house operations, private events, marketing, training and development.
Overview
7
7
years of professional experience
Work History
Restaurant Manager
Copper Blues
2023.02 - Current
- Promoted a positive work environment amongst all front of house and back of house staff.
- Streamlined onboarding and training procedures.
- Developed unique events and special promotions to drive sales.
- Monitored and adjusted pricing, discounts and promotions to maximize profitability.
- Led and directed team members on effective methods, operations, and procedures.
- Maintained guest retention by responding to reviews.
Restaurant Manager
Culinary Dropout
2021.03 - 2023.02
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Effectively created checklists for events based on timeline, staffing, and equipment.
- Curated multiple schedules for front of house departments based on staffing needs, events, and labor dollars.
- Maintained professional, organized, and safe environment for employees and patrons.
- Maximized performance by monitoring daily activities and mentoring team members.
Server, Bartender, Certified Trainer, BEO Captain
Culinary Dropout
2016.09 - 2021.03
- Created a memorable experience with new and existing guests.
- Effective multi-tasking when preparing beverages and communicating with guests and peers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Developed new staff members with a positive and friendly demeanor.
- Led team members through private events according to timeline and client needs.
Education
Associate of Arts - Communication
Chandler Gilbert Community College
2626 E Pecos Rd, Chandler, AZ 8522505.2014
Skills
- Full Service Restaurant Background
- Customer Loyalty
- Operations and Procedural Knowledge
- Community Events
Timeline
Restaurant Manager
Copper Blues
2023.02 - Current
Restaurant Manager
Culinary Dropout
2021.03 - 2023.02
Server, Bartender, Certified Trainer, BEO Captain
Culinary Dropout
2016.09 - 2021.03
Associate of Arts - Communication
Chandler Gilbert Community College
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