Devin Hirtle
Fort Worth,Texas
Summary
Experienced Service Center Manager with over four years of proven success in P&L ownership, people development, customer service, pilot's, and performance management. Demonstrated ability to lead teams to deliver exceptional results and maintain a strong focus on customer satisfaction. Skilled in identifying and implementing process improvements to enhance operational efficiency and drive revenue growth. Committed to fostering a positive work environment that promotes teamwork, collaboration, and professional growth.
Overview
9
9
years of professional experience
Work History
Service Center Manager
Valvoline Retail Services
10.2020 - Current
- Manage overall day-to-day operations of Valvoline Retail Services store in Arlington, and Fort Worth, Texas by identifying and developing talent to lead our team to financial success, while maintaining a safe and inclusive environment for our people inside and outside of our stores to build their careers
Tile Setter Helper
Larry’s Custom Tile
06.2015 - 10.2020
- Increased customer satisfaction by maintaining a clean and organized workspace during projects.
- Finalized installations with sealing agents and smooth lines of caulk.
- Ensured accurate measurements for cutting tiles, resulting in a precise fit and professional appearance.
- Reduced waste and saved costs by carefully handling delicate materials such as ceramic, glass, and stone tiles.
- Improved tile setting efficiency by assisting in the preparation of work areas and materials.
- Refined skills under experienced Tile Setters'' guidance while keeping track of new industry trends and best practices for continuous improvement efforts.
Education
Associates - business management, and Marketing
Cisco College
05.2019
Skills
- Automotive industry knowledge
- Service Center management
- Multi unit management
- Communication skills
- Attention to detail
- Accuracy in administrative functions
- Inventory management
- Ordering
- Scheduling
- Relationship building
- Coordination skills
Activities
- Spending time at the skatepark
- Mountain bike riding
- Golfing
- Volunteering at dirt bike tracks helping young kids become better safer riders.
Timeline
Service Center Manager
Valvoline Retail Services
10.2020 - Current
Tile Setter Helper
Larry’s Custom Tile
06.2015 - 10.2020
Associates - business management, and Marketing
Cisco College
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