Devin Hudson
Diebold Nixdorf
Monroe,LA
3
years of professional experience
Adaptable professional with a Bachelor of Arts in Psychology and pursuing an MBA in Human Resource Management. Strong background in technical installation, mechanical systems, administration, and customer service. Delivers hands-on solutions and interprets complex information while fostering client relationships through clear communication. Experienced in fast-paced environments that demand critical thinking, teamwork, and attention to detail.
Work History
Field Service Technician
1 Year 4 Months- Installed and maintained banking equipment at client locations, ensuring reliable operation and customer satisfaction.
- Diagnose and resolve hardware and software issues during the installation process, minimizing downtime, and ensuring full system functionality.
- Diagnosed technical issues and provided effective solutions for hardware malfunctions.
- Created detailed reports after each job, documenting work completed and facilitating future maintenance.
- Interface with clients to deliver professional, timely service, and provide basic system training post-installation.
- Diagnosed technical issues and provided solutions for hardware malfunctions, reducing downtime and enhancing system reliability.
Industrial Maintenance Technician
1 Year 8 Months- Equipment installation, maintenance, and repair involve installing, inspecting, maintaining, and repairing industrial machinery, ensuring proper function and longevity.
- Hydraulics and Pneumatics: Understanding and troubleshooting fluid power systems, including hydraulic pumps, valves, cylinders, and pneumatic actuators.
- Machining (CNC, lathes, mills) involves operating and maintaining machining equipment for precision cutting, shaping, and finishing of metal components.
- Assisted in the installation of new machines and equipment.
- Supported installation of new machines and equipment, contributing to enhanced operational capabilities.
- Analyzed test run data to proactively identify potential malfunctions, ensuring optimal machinery performance.
- Collaborated with technicians to efficiently complete complex projects, improving project turnaround times.
Inventory Manager
5 Months- Assisted customers with inquiries, orders, and product availability to foster a positive shopping experience and promote customer loyalty.
- Collaborated with vendors to ensure timely delivery of goods and services.
- Coordinated with internal departments regarding returns, exchanges, credits due to damaged goods or wrong shipments.
- Customer service assists customers with inquiries, orders, and product availability while ensuring a positive shopping experience.
- Coordinated returns, exchanges, and credits with internal departments to efficiently resolve issues related to damaged goods and wrong shipments.
- Collaborated with vendors to secure timely deliveries of goods, enhancing inventory availability and supporting customer satisfaction.
Education
MBA - Human Resources Management
Bachelor of Arts - Psychology
Skills
Maintenance
Client Communication
Ethical Judgment
Service technician
Collaboration
Technical troubleshooting
Equipment Repair
Adaptability
Problem Resolution
Critical Thinking
Patient Observation
Data Analysis
Relationship Building
Mechanical Skills
Computer Skills
Customer service
File management
Work Order Management
Administrative support
Office operations
Meeting coordination
Calendar organization
Document control
Timeline
Field Service Technician
Diebold Nixdorf
04.2025 - CurrentRead More
Industrial Maintenance Technician
Comact USA
08.2023 - 04.2025Read More
Inventory Manager
Fleet Feet
03.2023 - 08.2023Read More
University of Louisiana at Monroe
Bachelor of Arts from Psychology
Read More
Liberty University
MBA from Human Resources Management
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