Devin Iorio
Lowell,MA
Summary
Proven professional with a robust background in transportation, customer service, and food service. Excelled in punctuality and schedule management, ensuring timely and secure asset delivery. Demonstrated exceptional teamwork and a courteous demeanor, significantly enhancing client satisfaction. Adapted quickly to new challenges, consistently achieving and surpassing goals.
Previous experience in fast paced food service environments, as well as high levels of success in various industries demonstrate an ability to return to the service industry and thrive.
Overview
5
5
years of professional experience
Work History
CDL Shuttle Driver
Loomis Armored US
08.2023 - 11.2024
- Operated with safety and skill to avoid accidents and delays.
- Transported and guarded high value assets to and from Loomis branches and secure locations.
- Maintained a high degree of professionalism when interacting with customers and clients.
- Followed predetermined routes to consistently meet targets and maintain schedules.
Class A Commercial Driver
Roehl Transport Inc
01.2023 - 08.2023
- Met DOT requirements by maintaining current records and documenting reportable incidents.
- Handled load documentation, obtained signatures, and provided copies to destination staff.
- Maneuvered vehicles with high degree of skill through narrow passageways and around obstructions such as parked cars.
- Kept in close contact with dispatch team to make quick route adjustments and add new stops.
- Ran efficient routes by mapping plans to GPS apps and adjusting for weather and traffic problems.
Security Officer/Receptionist
Arrow Security Corp.
01.2022 - 01.2023
- Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Screened individuals and prevented passage of prohibited articles into restricted areas.
- Remained calm, assertive, and mindful to think critically and problem solve during stressful situations.
Food Runner/Host/To-Go Specialist
Chili's Bar and Grill
05.2020 - 01.2022
- Greeted guests and provided outstanding customer service.
- Answered guest questions about food and beverage items and assisted with menu selections.
- Assisted server staff with timely food delivery and guest requests.
- Sat guests according to a server rotation to ensure an even spread of tables.
- Prepared, packaged, and cashed out To-Go orders.
- Utilized a POS system to input guest orders and information.
Education
High School Diploma -
Sizer School/NCCES
Fitchburg05-2020
Skills
- Foodservice
- Teamwork and collaboration
- Quick learner
- Complaint resolution
- Courteous demeanor
- Punctuality
- Commercial driving
- Transportation safety
- Accurate record keeping
- Schedule management
Accomplishments
- Achieved a 0% customer complaint rate by preparing and delivering guest orders with accuracy and efficiency, as tracked by weekly metrics at Chili's.
- Logged a consecutive 40 hour shift during tenure at Arrow Security due to a snowstorm.
- Cross-trained on all Front of House operations within 6 months of employment as a Host at Chili's
- Completed an accelerated 3 week CDL program at the top of the class on the first attempt, despite high rates of recycling within the program.
Timeline
CDL Shuttle Driver
Loomis Armored US
08.2023 - 11.2024
Class A Commercial Driver
Roehl Transport Inc
01.2023 - 08.2023
Security Officer/Receptionist
Arrow Security Corp.
01.2022 - 01.2023
Food Runner/Host/To-Go Specialist
Chili's Bar and Grill
05.2020 - 01.2022
High School Diploma -
Sizer School/NCCES
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