Devin Jones
Lethbridge,Canada
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth.
Overview
8
8
years of professional experience
Work History
Residential House Cleaner
Corner Girl Cleaning
Lethbridge, Canada
01.2023 - 04.2024
- Vacuumed rugs and carpeted areas in offices, lobbies, and corridors
- Developed strong relationships with clients, earning trust through reliability and attention to detail
- Delivered tailored housekeeping services that met each client's specific preferences, leading to higher levels of satisfaction
- Sanitized apartments after move-out or prior to move-in
- Exceeded client expectations to garner future services
- Collected payment for services rendered and provided client with billing receipts
Shelter Worker
Gospel Mission
Kelowna, Canada
01.2016 - 01.2019
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently
- Served as a liaison between clients and social service agencies, effectively advocating on their behalf and securing necessary resources
- Developed comprehensive case management plans, addressing individual needs of clients and facilitating their progress toward selfsufficiency
- Streamlined intake process, effectively assessing new clients' needs and determining appropriate resources
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces
- Facilitated successful reintegration into society for numerous clients by assisting them in finding stable housing options after leaving the shelter environment
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved
Shelter Worker
John Howard Society
Kelowna, Canada
01.2016 - 01.2019
- Addressed crisis situations with sensitivity, utilizing conflict resolution skills to maintain a safe environment for all parties involved
- Facilitated successful reintegration into society for numerous clients by assisting them in finding stable housing options after leaving the shelter environment
- Streamlined intake process, effectively assessing new clients' needs and determining appropriate resources
- Served as a liaison between clients and social service agencies, effectively advocating on their behalf and securing necessary resources
- Enhanced living conditions for shelter occupants through diligent cleaning and maintenance of facility spaces
- Ensured safety of residents by monitoring and enforcing shelter rules and protocols consistently
- Maintained accurate records of client interactions, ensuring timely documentation that contributed to effective case management practices
- Contributed to the establishment of a supportive and inclusive atmosphere within the shelter through active listening and empathetic engagement with clients
Food Server
Micheal Brook Golf Course
Kelowna, Canada
05.2016 - 09.2016
- Maintained clean and organized dining area, contributing to a pleasant atmosphere for guests
- Demonstrated strong multitasking skills by managing several tables at once while maintaining high standards of service quality
- Mastered menu knowledge to provide accurate information and helpful suggestions to guests
- Followed food safety and sanitation guidelines to prevent foodborne illnesses and promote customer health and safety
- Enhanced customer satisfaction by providing efficient and friendly food service
- Maintained cleanliness of working areas to create pleasant and inviting atmospheres for guests
- Pitched in with cleaning and closing tasks to keep restaurants running smoothly
- Managed cash register accurately, ensuring proper handling of transactions and tips
Education
Diploma -
Winston Churchill high
06.2008
Diploma - Social Service Worker In Addictions
Vancouver Career College
Kelowna, B.C06.2015
Timeline
Residential House Cleaner
Corner Girl Cleaning
01.2023 - 04.2024
Food Server
Micheal Brook Golf Course
05.2016 - 09.2016
Shelter Worker
Gospel Mission
01.2016 - 01.2019
Shelter Worker
John Howard Society
01.2016 - 01.2019
Diploma - Social Service Worker In Addictions
Vancouver Career College
Diploma -
Winston Churchill high