Devin Lovick
Houston
Summary
Dependable worker with knowledge of customer service, data entry, and records management. Highly organized and self‑motivated, with excellent communication and interpersonal skills. Demonstrated ability to prioritize tasks and meet deadlines.
Overview
6
6
years of professional experience
Work History
Municipal Court Clerk
City of Houston - Municipal Courts Compliance
Houston
08.2023 - Current
- Answered telephone calls, took messages and transferred calls to appropriate colleagues
- Maintained and updated electronic databases to accurately and securely store court documents
- Informed defendants of their rights and responsibilities in court proceedings.
- Processed payments for fines, fees, costs, and restitution.
- Ensured compliance with all applicable laws, rules, regulations, policies, and procedures related to court operations.
HR Payroll Specialist (Intership)
OnPay Inc
Atlanta
05.2023 - 08.2023
- Provided assistance to employees regarding payroll matters such as taxes, deductions, vacation and sick time accrual.
- Assisted with special projects involving compensation analysis and reporting.
- Prepared quarterly financial statements related to payroll activities for management review.
- Audited and reconciled all related accounts in preparation for month end close.
- Participated in training programs to stay abreast of current developments in human resources law.
Financial Aid Representative
Houston Community College System
Houston
08.2022 - 04.2023
- Guided students through financial aid processes, by completing necessary forms and updating account records
- Assisted students and families in filling out financial aid applications
- Reviewed financial aid reconciliation reports, calculated amounts and verified totals on related documentation
- Double checked payments and documentation of students applying for loans
- Checked figures, postings and documents for correct entry, mathematical accuracy and proper codes.
Payroll Specialist
Sykes Inc.
Houston
09.2021 - 06.2022
- Verified and submitted timekeeping information for accurate and efficient payroll processing
- Managed payroll data entry and processing for employees to comply with predetermined company guidelines.
- Performed calculations in overtime, vacation and sick hours to provide accurate data to payroll processing database
- Generated paper checks for employees and printed stubs for associates who received direct deposits to complete payroll distribution
Customer Service Representative
AT&T
Houston
04.2020 - 08.2021
- Answered customer inquiries via phone, email, and chat.
- Maintained a high level of professionalism when dealing with difficult customers.
- Provided exceptional customer service to ensure customer satisfaction.
- Maintained detailed records of customer interactions, transactions and comments for future reference.
- Informed customers about billing procedures, processed payments, and provided payment option setup assistance.
Education
High School Diploma -
Cypress Creek High School
Houston, TX05-2019
Skills
- Confidentiality
- Dispute Resolution
- Payment Collection
- Data Entry
- File Management
- Strong Organization
Timeline
Municipal Court Clerk
City of Houston - Municipal Courts Compliance
08.2023 - Current
HR Payroll Specialist (Intership)
OnPay Inc
05.2023 - 08.2023
Financial Aid Representative
Houston Community College System
08.2022 - 04.2023
Payroll Specialist
Sykes Inc.
09.2021 - 06.2022
Customer Service Representative
AT&T
04.2020 - 08.2021
High School Diploma -
Cypress Creek High School