Dynamic college student with a strong work ethic and a proven track record in problem-solving, effective communication, and team leadership across various roles.
Overview
3
3
years of professional experience
Work History
Operations Manager
Sports Products Consultants
San Diego, CA
11.2024 - Current
Managed daily operations to ensure efficient workflow in product delivery.
Supervised team members during product assembly and quality checks.
Trained new staff on safety protocols and operational procedures.
Assisted in resolving customer inquiries related to product availability.
Resolved customer complaints in a timely manner while ensuring customer satisfaction remains at optimal levels.
Barista
Starbucks, Barista
San Diego, CA
08.2023 - 09.2024
Engaged with customers to provide excellent service and address inquiries.
Handled cash transactions accurately and managed the register system.
Assisted in inventory management by restocking supplies as needed.
Sales Associate
Big 5 Sporting Goods
San Diego, CA
03.2023 - 12.2023
Assisted customers with product selection and provided knowledgeable recommendations.
Processed transactions accurately using point-of-sale systems.
Collaborated with team members to achieve store sales goals and enhance customer experience.