Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Certification
Languages
Awards
Timeline
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Devin McCaw

Rancho Cucamonga,CA

Summary

Results-driven sales professional prepared for leadership roles. Demonstrates strong focus on team collaboration and achieving results. Skilled in strategic planning and effective communication. Known for reliability and adaptability in dynamic environments. Always exceeds expectations and performs among the best.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Mobile Department Lead

MarketSource, San Bernardino
02.2024 - Current
  • Leads a team of tech specialists in meeting and exceeding store-wide metrics and AT&T postpaid activations.
  • Ensures daily operations align with corporate goals and customer satisfaction.
  • Elevated store ranking from 346th to #1 nationwide out of 802 stores.
  • Developed training programs that improved staff performance and operational efficiency.
  • Led team initiatives to enhance product knowledge and customer engagement strategies.

Retail Sales Associate

Verizon
03.2023 - Current
  • Delivered expert consultations on mobile devices, accessories, and service plans, ensuring customers understood available promotions and value bundles.
  • Winner of Verizon’s Best Value Guarantee Showdown at both store and district level.
  • Consistently a top performer, frequently acknowledged at monthly meetings for exceeding sales targets.
  • Gained experience in communicating technical product knowledge, translating new technology into customer benefits, and building lasting relationships.
  • Delivered exceptional customer service, addressing inquiries and resolving issues efficiently.
  • Assisted customers in selecting products, enhancing their shopping experience through personalized recommendations.

NASA Community College Aerospace Scholars (NCAS)
08.2024 - 10.2024
  • Mission 1: Researched a NASA Mission Directorate and created a professional infographic; exceeded expectations and advanced to Mission 2.
  • Mission 2: Participated in a virtual team-based career simulation.
  • Served as Software Specialist, developing secure spacecraft software and contributing to mission-critical systems design.

Retail Sales Representative (Target Tech)

MarketSource, Rancho Cucamonga
08.2023 - 01.2024
  • Sold prepaid phones, Allstate insurance, and AT&T postpaid plans.
  • Handled Consumer Cellular support tickets.
  • Ranked Top 3 nationwide in individual sales productivity.

Target Security Specialist

Target, Fontana
07.2022 - 06.2023
  • Maintained guest safety and asset protection.
  • Documented and reported incidents, working alongside internal and external security teams.
  • Monitored security systems and conducted regular surveillance to maintain safety protocols.

Education

Associate Degrees - Computer Science, Mathematics, Physics, Physical Science

Chaffey College
05.2025

Cybersecurity Certificate - undefined

Thinkful
07.2023

Skills

  • Mobile Sales
  • Sales Operations
  • Cybersecurity
  • Team Management
  • Software Engineering
  • Python & C Programming
  • Team development

Accomplishments

  • Verizon Best Value Guarantee Showdown Winner – Store and district level
  • Target Tech Spotlight – Employee of the week for high productivity
  • #1 Nationwide Store – Led store to top national rank
  • Top 3 Sales Performer – Nationally recognized in sales productivity
  • Allstate Insurance Sales Leader – Top 20 company-wide every month
  • NCAS Scholar – Successfully completed NASA Missions 1 & 2

Certification

CompTIA Security+ – Demonstrated expertise in network security, threat mitigation, and identity management.

Languages

English (Fluent)
Spanish (Intermediate)

Awards

Verizon Best Value Guarantee Showdown Winner – Store and district level, Target Tech Spotlight – Employee of the week for high productivity, #1 Nationwide Store – Led store to top national rank, Top 3 Sales Performer – Nationally recognized in sales productivity, Allstate Insurance Sales Leader – Top 20 company-wide every month, NCAS Scholar – Successfully completed NASA Missions 1 & 2

Timeline

NASA Community College Aerospace Scholars (NCAS)
08.2024 - 10.2024

Mobile Department Lead

MarketSource, San Bernardino
02.2024 - Current

Retail Sales Representative (Target Tech)

MarketSource, Rancho Cucamonga
08.2023 - 01.2024

Retail Sales Associate

Verizon
03.2023 - Current

Target Security Specialist

Target, Fontana
07.2022 - 06.2023

Cybersecurity Certificate - undefined

Thinkful

Associate Degrees - Computer Science, Mathematics, Physics, Physical Science

Chaffey College

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