Devin Messer
Saint Cloud
Summary
Proven customer service expert with a strong work ethic and exceptional guest engagement skills, honed at establishments like Bahama Breeze Island Grill. Excelled in multitasking and cash handling, mentoring new hires to peak efficiency. Achieved seamless service delivery by leveraging POS expertise and fostering team collaboration, significantly enhancing customer satisfaction.
Overview
5
5
years of professional experience
Work History
Server
Dave & Buster's
08.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server
Millers Ale House Bar and Grill
11.2023 - 08.2024
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Bartender
Smokey Bones Bar & Fire Grill
02.2021 - 05.2022
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Server/Trainer
Bahama Breeze Island Grill
06.2020 - 02.2022
- Mentored new hires through the training process, ensuring they became productive team members quickly and efficiently.
- Trained new team members on restaurant procedures, menu items, and performance strategies.
- Addressed customer concerns promptly and professionally, resolving issues and preventing negative reviews or feedback.
- Demonstrated strong knowledge of food and beverage service standards and led by example to instill in new servers.
Education
FAA Certification - Flight Attendant Certification
Aerostar Training Services
Kissimmee, FL03.2017
High School Diploma -
FLVS
St. Cloud, FL05.2016
Skills
- Strong work ethic
- Cash handling
- Guest engagement
Timeline
Server
Dave & Buster's
08.2024 - Current
Server
Millers Ale House Bar and Grill
11.2023 - 08.2024
Server/Bartender
Smokey Bones Bar & Fire Grill
02.2021 - 05.2022
Server/Trainer
Bahama Breeze Island Grill
06.2020 - 02.2022
FAA Certification - Flight Attendant Certification
Aerostar Training Services
High School Diploma -
FLVS
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