Devin Petrick
Castle Rock,CO
Summary
Committed Crew Leader delivering quality service and maintaining high levels of satisfaction. Skilled employee known for making the best decisions regarding appropriate solutions.
Overview
6
6
years of professional experience
Work History
Produce Associate
Sam's Club
Castle Rock, CO
06.2023 - 07.2023
- Stocked fruits and vegetables and removed old or poor quality products.
- Pleasantly greeted customers and provided prompt and courteous service.
- Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
- Assisted customers with price checking fruits and vegetables and finding requested items in department.
- Received and unloaded new items upon delivery and checked products for damage and order accuracy.
- Rotated grocery products ensuring that expired or spoiled items were immediately removed and adhered to "first in, first out" rule.
- Checked product shelves to review for proper price labels and handled price changes when requested by management.
- Blocked produce and culled damaged or spoiled pieces.
Pharmacy Technician
King Soopers Pharmacy
5544 Promenade Pkwy, Castle Rock, CO 80108
08.2021 - 01.2022
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
- Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Stocked, labeled and inventoried medication to keep accurate records.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency and service quality.
- Entered and processed patients' prescriptions into internal system.
- Collected co-payments or full payments from customers.
- Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
Meat and Seafood Clerk
King Soopers
5544 Promenade Pkwy, Castle Rock, CO 80108
06.2021 - 07.2021
- Restocked products based on available inventories and customer demands.
- Maintained excellent levels of food safety by frequently checking product dates and temperatures.
- Completed inventory counts, reordered stock and removed expired items from supply.
- Cut meats to customer specifications and answered questions about specialty products.
- Analyzed meat temperatures for safety and quality and monitored heat conditions for stability.
- Priced roughly 30 orders daily by correctly wrapping, weighing and labeling cuts.
NOC/Sales Support Specialist
QeH2
11.2019 - 04.2020
- Documented customer complaints and completed corrective action requests.
- Investigated and corrected problems with printers, copiers and other peripheral devices.
- Monitored network hardware operations to evaluate proper configuration.
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Resolved IT problems, improved operations and provided exceptional client support.
Crew Leader
AMC Entertainment Holdings Inc.
07.2018 - 09.2019
- Trained employees in time management and proper ways to complete job duties
- Monitored team members to verify work quality and address concerns
- Demonstrated integrity and honesty while interacting with guests, team members and managers by actively listening and responding appropriately
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution
- Trained new employees to operate cash register and properly prepare food
Film Crew Member
AMC Entertainment Holdings Inc.
02.2017 - 07.2018
- Used cash register to tender change and process cash and credit card payments
- Maintained high standards of customer service in high-volume, fast-paced operations
- Routinely moved and stocked food products weighing up to 60 pounds
- Developed loyal clientele through friendly interactions, positive attitude and prompt assistance
- Greeted customers promptly and took orders to keep flow of traffic moving
- Prepared all food orders within 5 minute time-frame
- Sold admission, processed payments and issued tickets
- Greeted customers with smile and provided friendly, knowledgeable service
- 2 1/2 years stocking experience
- Processed credit cards, checks, gift cards and coupons
McDonald's Crew Member
McDonald's
01.2017 - 02.2017
- Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
- Prepared several food items to be ready when ordered
- Prepared variety of items simultaneously, including frying chicken patties and nuggets, cooking eggs, and heating up previously prepared items
Education
GED -
Castle View High School
Castle Rock, CO07.2019
Skills
- Customer service
- Crew oversight
- Job assignments
- Task Prioritization
- Crew management
- Capable of heavy lifting
- Strong initiative
Timeline
Produce Associate
Sam's Club
06.2023 - 07.2023
Pharmacy Technician
King Soopers Pharmacy
08.2021 - 01.2022
Meat and Seafood Clerk
King Soopers
06.2021 - 07.2021
NOC/Sales Support Specialist
QeH2
11.2019 - 04.2020
Crew Leader
AMC Entertainment Holdings Inc.
07.2018 - 09.2019
Film Crew Member
AMC Entertainment Holdings Inc.
02.2017 - 07.2018
McDonald's Crew Member
McDonald's
01.2017 - 02.2017
GED -
Castle View High School