Devin Richardson
Slippery Rock,PA
Summary
Dedicated and results-driven with strong leadership experience and a commitment to excellence. Offering several years delivering exceptional customer service, and creating a positive work environment. Driven to exceed expectations and ensure customer satisfaction. Eager to learn and provide strong work ethic to drive success in any team or project.
Overview
7
7
years of professional experience
Work History
Server
NORTH COUNTRY BREWING CO.
09.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and welcoming dining environment for guest comfort and enjoyment.
Host
DEE JAY'S LOUNGE
06.2018 - Current
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
- Answered customer questions about hours, seating, and menu information.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
Education
Bachelor of Fine Arts, Minor in Art History - Painting
Slippery Rock University of Pennsylvania
Slippery Rock, PA12-2024
Franklin Regional High School
Murrysville, PA06-2020
Skills
- Strong work ethic
- Exceptional customer service
- Guest engagement
- Team collaboration
- Computer Literacy
- Phone Proficiency
Timeline
Server
NORTH COUNTRY BREWING CO.
09.2024 - Current
Host
DEE JAY'S LOUNGE
06.2018 - Current
Bachelor of Fine Arts, Minor in Art History - Painting
Slippery Rock University of Pennsylvania
Franklin Regional High School
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