Devin Roraldo
Daly City,California
Summary
Upbeat, customer-focused Sales Associate with four years of experience in retail environments. Flexible and approachable, with strong organizational, and time management skills. Delivers memorable guest experience through welcoming interactions and extensive product knowledge. Reliable team player that loves to work with people.
Overview
3
3
years of professional experience
Work History
Sales Associate
Kohls Department Store
Daly City, California
07.2023 - Current
- Analyzed customer feedback data to recommend improvements in service quality.
- Collected payments and provided accurate change.
- Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Received and displayed product shipments on store retail shelves upon delivery.
- Developed trusting relationships with customers by making personal connections.
- Provided accurate information about products, prices and services.
- Analyzed customer return requests and processed refunds or exchanges as necessary.
Cashier
Kami Kustoms, LLC.
Felicity, OH
06.2021 - Current
- Accepted cash and credit card payments, issued receipts and provided change.
- Developed key customer relationships to increase sales.
- Answered customer inquiries regarding store policies and procedures.
- Greeted customers and answered any questions they had about the store's products and services.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Completed day-to-day duties accurately and efficiently.
Education
High School Diploma -
Jefferson High School
Daly City, CA05-2024
Skills
- Business Development
- Promotional Support
- Client Account Management
- Order Processing
Affiliations
- Basketball
- Biking
- Gaming
References
References available upon request.
Timeline
Sales Associate
Kohls Department Store
07.2023 - Current
Cashier
Kami Kustoms, LLC.
06.2021 - Current
High School Diploma -
Jefferson High School