Devin Roy
Grand Junction,CO
Summary
Dynamic and results-oriented professional with extensive experience at Charter Communications, Spectrum, and as a self-employed Structural Welder. Excelled in component repair, welding skills, and delivering exceptional customer service. Proven track record of enhancing system performance and quality assurance, demonstrating excellent time management and safety practices.
Overview
5
5
years of professional experience
Work History
Field Technician V
Charter Communications, Spectrum
Grand Junction, CO
11.2024 - Current
Field Technician I -V
Charter Communications, Spectrum
Presque Isle, ME
03.2022 - 11.2023
- Performed preventative maintenance on equipment and systems to ensure optimal performance.
- Conducted site surveys for new installations, including evaluation of existing infrastructure and installation requirements.
- Provided technical support to customers via phone, email and in person.
- Maintained inventory of parts and supplies used for repairs and service calls.
- Diagnosed system issues by running tests, troubleshooting hardware and software problems and replacing defective components.
- Resolved customer inquiries promptly while providing excellent customer service at all times.
- Identified potential safety hazards related to job tasks and took appropriate action to eliminate them.
Structural Welder
(Self Employed)
Caribou, ME
07.2019 - 03.2022
- Fabricated metal components according to blueprints and drawings.
- Repaired damaged or defective parts using appropriate welding techniques.
- Welded joints in flat, horizontal, vertical, and overhead positions as required by the task at hand.
- Operated cutting torches to cut metal pieces prior to welding them together.
- Developed customized jigs and fixtures for specific tasks as required by the job at hand.
Education
High School Diploma -
Caribou High School
Caribou, ME05-2019
Some College (No Degree) - Structural Welding
Northern Maine Community College
Some College (No Degree) - Cable Technology
NCTI
OnlineSkills
- Instrumentation configuration
- Component repair
- Cable pulling
- [Software] expertise
- Laboratory reports
- Sampling techniques
- Blueprint Reading
- Welding skills
- Component Assembly
- Customer Service
- Hardware and software installation
- Following safety practices
- Machinery Operation
- Time management abilities
- Quality Assurance
- Work order completion
Timeline
Field Technician V
Charter Communications, Spectrum
11.2024 - Current
Field Technician I -V
Charter Communications, Spectrum
03.2022 - 11.2023
Structural Welder
(Self Employed)
07.2019 - 03.2022
High School Diploma -
Caribou High School
Some College (No Degree) - Structural Welding
Northern Maine Community College
Some College (No Degree) - Cable Technology
NCTI
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