Summary
Overview
Work History
Education
Skills
Military Service
Timeline
Generic

Michael Purser

Pensacola

Summary

Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with swift capacity to learn and apply new skills. Committed to leveraging these qualities to drive team success and contribute to organizational growth.

Overview

16
16
years of professional experience

Work History

Field Technician V

Charter Communications
08.2016 - Current
  • Install internet, television, and phone.
  • Troubleshoot problems with said services. Extensive experience with coax, twisted pair, ethernet, and fiber optic cabling.
  • Work with customers to ensure that every work order I complete is to their total satisfaction, and that they understand how to use all services.
  • I have multiple NCTI certifications in all aspects of this job.
  • Utilized safety practices with no complaints or accidents.
  • Calibrated new and existing equipment for optimal performance.

Warehouse manager

American installations group
03.2015 - 08.2016
  • I ensured 9 sub-contractors got their materials by a certain time each morning.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Received various materials throughout the day.
  • Went to job sites to ensure work was being completed satisfactorily and that customers didn't have any complaints.
  • Remedied any and all issues while onsite.


Deputy Sheriff

Walker County Sheriff's Office
07.2009 - 03.2015

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  • Investigated incidents and crimes, collected evidence, and recorded witness statements.
  • Patrolled designated areas in patrol vehicle and on foot to identify security and safety issues.
  • Observed jail and inmate activity to maintain order and safety.

Education

High school -

Hazlewood High School
Town Creek, AL
05.2004

Skills

  • Field Service
  • Service Technician Experience
  • Computer Networking
  • Troubleshooting
  • Equipment Repair
  • Desktop Support
  • Low voltage
  • Customer service
  • Communication skills
  • Computer networking
  • Hand tools
  • Schematics
  • CCTV
  • Cabling
  • Blueprint Reading
  • Electrical Experience
  • Mechanical Knowledge
  • Microsoft Office
  • Construction
  • Data center experience
  • LAN
  • VoIP
  • TCP/IP
  • Conflict management
  • Root-cause analysis
  • Instrumentation configuration

Military Service

  • Branch: Army
  • Service Country: United States
  • Rank: Specialist
  • February 2005 to March 2009
  • I served as an M.P.
  • 1 tour in Iraq
  • Honorable discharge

Timeline

Field Technician V

Charter Communications
08.2016 - Current

Warehouse manager

American installations group
03.2015 - 08.2016

Deputy Sheriff

Walker County Sheriff's Office
07.2009 - 03.2015

High school -

Hazlewood High School