Hi, I’m
Devin Russell
Chattanooga,TN
Summary
Highly motivated and customer-focused individual with a proven track record of delivering exceptional financial solutions to clients. Committed to building strong relationships and providing an outstanding experience. Seeking to leverage my diverse background and skills to improve my professional career.
Overview
7
years of professional experience
Work History
Walgreens
Shift Lead
06.2023 - Current
Job overview
- Successfully managed a team of frontline employees, ensuring efficient store operations, exceptional cleanliness, and optimized product inventory
- Collaborated with team members during staffing challenges, leading to sustained service standards and an enhanced customer experience.
Walgreens
Pharmacy Technician
08.2022 - 06.2023
Job overview
- Provided exceptional customer service while accurately counting and filling prescriptions
- Obtained state certifications in TN and GA, strengthening the pharmacy's compliance and dependability
- Innovatively resolved complex customer situations, ensuring smooth operations and reinforcing the company's commitment to service excellence.
Mail Carrier | USPS
05.2021 - 08.2022
Job overview
- Exhibited a strong sense of urgency and consistently met strict delivery deadlines, contributing to the postal service's reliability and customer satisfaction
- Collaborated with colleagues to streamline operations during staffing shortages, optimizing service quality and ensuring successful mail delivery.
Red Robin
Server/Bartender
01.2018 - 01.2021
Job overview
- Delivered exceptional customer service, fostering a positive dining experience for guests and promoting menu items
- Rapidly adapted to new handheld technology, utilizing it for order processing to enhance accuracy and efficiency.
Host | Local Chili's Restaurant
01.2017 - 01.2018
Job overview
- Created a warm and inviting atmosphere, leaving a lasting positive impression on guests and enhancing the restaurant's reputation for exceptional service
- Effectively communicated with the restaurant team to manage guest preferences, ensuring seamless table turnover and overall dining satisfaction.
Education
University of Tennessee at Chattanooga (UTC)Chattanooga, Tennessee
University Overview
Approximately 3 years
Ooltewah High SchoolOoltewah, Tennessee
Skills
Customer Service Excellenceundefined
Timeline
Shift Lead
Walgreens
06.2023 - Current
Pharmacy Technician
Walgreens
08.2022 - 06.2023
Mail Carrier | USPS
05.2021 - 08.2022
Server/Bartender
Red Robin
01.2018 - 01.2021
Host | Local Chili's Restaurant
01.2017 - 01.2018
University of Tennessee at Chattanooga (UTC)
Ooltewah High School
05.2016