Open To Work
Devin Rutherford
Rayne
Summary
Hello, my name is Devin Rutherford. I am Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Demonstrates strong analytical, communication, and teamwork skills, with proven ability to quickly adapt to new environments. Eager to contribute to team success and further develop professional skills. Brings positive attitude and commitment to continuous learning and growth. Dedicated administrative professional with successful experience in fast-paced office settings. Hardworking team player with expertise in completing various clerical tasks and offering staff support. Responsible, punctual and productive professional when working with little to no supervision.
Overview
15
15
years of professional experience
Work History
Receptionist/ ward clerk
Camelot Place
03.2017 - 07.2018
- Answering phones, scheduling appointments, filing charts
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered central telephone system and directed calls accordingly.
- Corresponded with clients through email, telephone, or postal mail.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Responded to inquiries from callers seeking information.
- Managed multiple tasks and met time-sensitive deadlines.
- Answered phone promptly and directed incoming calls to correct offices.
Receptionist
Rutherford’s repair
Crowley
05.2011 - 07.2018
- Answering phones, scheduling appointments, filing paper work, I work there around my other job schedule
- Resolved customer problems and complaints.
- Kept reception area clean and neat to give visitors positive first impression.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Corresponded with clients through email, telephone, or postal mail.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Tracked employee vacation, sick and personal time.
- Maintained payroll information by calculating, collecting, and entering data.
- Performed data entry tasks and maintained accurate records of employee payroll information.
- Generated reports to track employee time and attendance.
Benefits Verification Specialist
Stability Biologics
Morse, LA
01.2023 - Current
- Resolved issues and inquiries from plan participants regarding health and welfare benefits and deductions through telephone, email, and in-person interactions.
- Explained benefits to plan participants in easy to understand terms in order to educate each on available options.
- Observed strict procedures to maintain data and plan participant confidentiality.
- Checked employees' benefits enrollment for accuracy and inputted all data into [Software].
- Built relationships with vendors to foster quality service delivery.
- Coordinated and conducted employee orientations to promote understanding of coverage and options.
- Collaborated with HR to develop and maintain up-to-date benefits manual.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Trained new staff on current, correct insurance verification procedures.
- Achieved insurance pre-authorizations to enable timely patient procedures.
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Processed medical insurance claims and payments.
Receptionist
Intrathecal care services
Crowley
07.2021 - 12.2022
- Answering phones
- Insurance verifications
- Filing papers
- Resolved customer problems and complaints.
- Scheduled office meetings and client appointments for staff teams.
- Compiled information from files and research to satisfy information requests.
- Assisted internal staff with clerical and administrative needs to maximize efficiency and team productivity.
- Collected [Type] payments, processed transactions and updated relevant records.
- Tracked important information in [Software] spreadsheets and ran reports or generated graphs using data.
- Confirmed appointments, communicated with clients, and updated client records.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
- Maintained visitor log for entering and leaving facility for security purposes.
- Assisted with onboarding new clients and securing paperwork completion.
- Handled incoming and outgoing package deliveries, working with vendors to complete special requests and track missing packages.
- Routed incoming mail and messages to relevant personnel without delay.
- Sorted, received, and distributed mail correspondence between departments and personnel.
- Managed multiple tasks and met time-sensitive deadlines.
- Responded to inquiries from callers seeking information.
- Maintained confidentiality of information regarding clients and company.
- Answered phone promptly and directed incoming calls to correct offices.
Admitting clerk/ PBX operator
Jennings American legion hospital
08.2018 - 07.2021
- Admitting patients, answering phones, verifying insurance, making radiology folders, etc
- Handled admission processes and discharge procedures to transfer patients from hospital to home care, extended facility and self-care plans.
- Verified patient details and insurance coverage and collected co-pays.
- Calculated collectible amount due for procedures.
- Registered patients for labs, surgeries and radiology.
- Reviewed hospital schedule and confirmed arrival times.
- Arranged forms and charts for each patient.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Processed medical insurance claims and payments.
Aide
Support Health Care, Church Point
02.2012 - 07.2014
- Taking care of special needed children!
- Language English Proficiency
Education
Crowley High School
05.2011
Skills
- Billing, medical records, excel, Scheduling, Receptionist, Filing, Microsoft Office, Organizational Skills,
- Outlook, PBX, Multiline, Hospital, Call Center
Work Preference
Job Search Status
Open to workLocation Preference
On-SiteHybridRemoteSalary Range
$45000/yr - $200000/yrTimeline
Benefits Verification Specialist
Stability Biologics
01.2023 - Current
Receptionist
Intrathecal care services
07.2021 - 12.2022
Admitting clerk/ PBX operator
Jennings American legion hospital
08.2018 - 07.2021
Receptionist/ ward clerk
Camelot Place
03.2017 - 07.2018
Aide
Support Health Care, Church Point
02.2012 - 07.2014
Receptionist
Rutherford’s repair
05.2011 - 07.2018
Crowley High School