Devin Tatum
Bartlesville,OK
Summary
Successful at completing new installations, updates and configuration of network components. Experienced in setting up devices, troubleshooting issues and optimizing settings. Knowledgeable about maintaining current software and hardware to meet user needs. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Internet Technician
Wake Wireless
12.2022 - 10.2023
- Improved overall user experience through support, training, troubleshooting, improvements and communication of system changes.
- Set up hardware and software in optimal configurations to meet network performance requirements.
- Diagnosed and executed resolution for network and server issues.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Managed time efficiently in order to complete all tasks within deadlines.
- Paid attention to detail while completing assignments.
- Identified issues, analyzed information and provided solutions to problems.
Internet Installer
SparkLight
04.2022 - 12.2022
- Installed and configured new devices and system components.
- Planned layouts and ran cable into buildings and through walls, attics, and crawl spaces.
- Responded to service requests during and after business hours.
- Read blueprints and schematics to correctly place equipment.
- Coordinated installation of new users and relocations of existing users.
- Researched and recommended network and data communications hardware and software.
- Diagnosed and resolved complex integrated customer issues for implementation, add-on, maintenance and support of voice, data, VoIP, and CTI applications.
Entrepreneur
Tatum's Installations LLC
06.2020 - 04.2022
- Determined areas in need of improvement and devised targeted corrective actions for each concern to maintain optimal business operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Negotiated supplier contracts to secure competitive pricing for materials and services.
- Devised processes to boost long-term business success and increase profit levels.
- Interacted well with customers to build connections and nurture relationships.
- Trained new employees on proper protocols and customer service standards.
- Assisted in recruiting, hiring and training of team members.
- Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Education
GED -
Dewey High School
Dewey, OKBachelor of Science - Computer Science
Southern New Hampshire University
Hooksett, NH06.2026
Skills
- Compliance Verification
- Usage Analysis
- Software Installation
- Component Installation
- User Training
- Active Listening
- Decision-Making
- Friendly, Positive Attitude
- Flexible and Adaptable
- Quality Assurance
- Computer Skills
- Problem-Solving
- Time Management
- Microsoft Word
- Excellent Communication
- Welding
- Torch Cutting
- Stick Welding
- Blueprint Reading
- Equipment Operation
- Scaffolding Safety
- Steel Fabrication
Timeline
Internet Technician
Wake Wireless
12.2022 - 10.2023
Internet Installer
SparkLight
04.2022 - 12.2022
Entrepreneur
Tatum's Installations LLC
06.2020 - 04.2022
GED -
Dewey High School
Bachelor of Science - Computer Science
Southern New Hampshire University
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