Devin Taylor
Dorchester,MA
Summary
A self-motivated, human resource professional, with a proven ability to positively lead the organization from a Human Resource perspective. Skilled in developing and executing human resource strategy. Track record of applying strategic thinking, innovation and an employee centric philosophy to lead significant improvements in employee retention, engagement, leadership, development and performance.
Overview
23
23
years of professional experience
Work History
Director of Human Resources
Massachusetts Convention Center Authority
01.2015 - Current
- Participates in the development of the authority’s workforce planning and programs as a strategic partner/advisor
- Oversee the annual development and oversight of the MCCA’s HR salary and benefits budget
- Implement and improve Authority procedures
- Develops a Scope of Services for all contracted training services to be provided to the MCCA by external vendors
- Identifies legal requirements and government reporting regulations affecting human resources functions and ensures policies, procedures, and reporting are in compliance; keeping abreast of changes in laws that affect the employment relationship
- Leads initiatives to develop MCCA employees and plan for succession
- Reviews and recommends changes to policies procedures and employee benefit programs to ensure compliance with regulations while providing equity for all employees of the MCCA
- Manage HR staff in all aspects of their responsibilities
- Provides guidelines and directs human resources activities such as recruitment, performance reviews, benefits, sexual harassment and diversity awareness, training and employee relations issues requiring management intervention
- Directs staff in administration of all employee Benefit Programs including Medical, Dental, Vision, Life, Disability, and other Assistance programs
- Advises management in appropriate resolution of employee relations issues
- Advises supervisors and managers of their options and responsibilities in taking disciplinary action
- Assists management in adhering to procedural details essential to ensure the successful operation of the disciplinary process
- Advises employees and supervisors, attempting to resolve problems before a formal grievance and/or disciplinary process are used
- Drafts or directs drafting of disciplinary actions for review by Legal Counsel
- Investigates complaints of discrimination and/or sexual harassment brought through internal complaint procedures
- Issues and continuously updates employee benefit manual and other communication tools designed to inform employees of company operations and policies
- Reviews or directs the review of positions within the organization and the creation of updated job descriptions
- Directs the analysis of information to support recommendations of actions to create, revise, abolish, or merge jobs or to assign appropriate pay grades
- Prepares or directs the preparation of employee separation notices and related documentation, and when possible conducts exit interviews to determine reasons behind separations
- Directs and monitors all employee layoff activities, ensuring departments are following layoff rules and reviews any exceptions to those rules
- Represents or directs the HR representation of the organization at personnel-related hearings and investigations
- Strategic leader in management negotiations of the collective bargaining agreements
- Writes and delivers presentations to management regarding human resources policies and practices
- Directly manages department staff in implementing HR policies/procedures in an effective and efficient fashion.
Director of Human Resources
Boston Police Department
06.2013 - 10.2015
- Oversee various units: Attendance Management, Occupational Health Services, Records Management, Employment Services, and Personnel Processing
- Support all levels of management by providing human resources advice, counsel and decisions
- Mediate departmental personnel matters
- Work closely with the Departments Office of Labor Relations and Office of the Legal Advisor to create, modify and enforce rules, regulations, policies and procedures
- Responsible for oversight of processing, screening and hiring police officers and civilians in accordance with Massachusetts General Law, Chapter 31
- Responsible for management of the promotional testing process for sworn officers; enforcing compliance with federal, state and local laws
- Manage and enforce various policies such as the Departments harassment policy and the City of Boston residency ordinance
- Manage various leaves including Family & Medical Leave Act, Small Necessities Leave Act, medical and personal leaves of absence
- Collaborate with Internal Affairs Division and Office of the Legal Advisor on disciplinary matters
- Testify in forums including Civil Service Commission, MCAD and union grievances / arbitrations
- Responsible for the Human Resources Divisions multi-million dollar annual budget.
Deputy Director of Human Resources Division
Boston Police Department
01.2008 - 01.2013
- Day-to-day management of Human Resource staff
- Manage PeopleSoft HRMS in relation to wage and salary administration, position management and control, and workforce management and development
- Auditing work: developing and maintaining auditing systems to ensure accuracy of data entered into PeopleSoft HRMS; manipulating data; reporting
- Manage all Boston Police Department leaves of absence: Family Medical Leave Act; Small Necessities Leave Act; medical leaves; military leaves etc
- Developing, implementing and updating human resource policies and procedures and/or training programs in accordance with applicable city, state and federal laws, collective bargaining agreements and Departmental Rules and Regulations
- Act as a liaison to the City’s Office of Human Resources; Office of Labor Relations; Legal Advisor etc
- Providing guidance on all issues concerning the ADA, FMLA, and harassment rule
- Advise all Department managers in all human resource issues such as employee relations; staffing; discipline; training; counseling; resolving conflict etc.
Director of Employment Services, Human Resources Division
Boston Police Department
01.2005 - 01.2008
- Management and oversight of the recruitment process for 800+ civilian and cadet employees department-wide, including: preparing job postings; screening applicant criminal history checks for suitability; resume screening and processing; ensuring consistent pre-employment testing; interviewing internal and external applicants; aiding managers in selection decisions; communicating with all applicants regarding status; career fair recruitment; and presenting offers
- Supervise and coordinate job functions of Employment Services Unit staff
- Regularly communicate with the Office of Labor Relations, the City’s Budget and Human Resources offices and the Civil Service Commission to ensure compliance with labor contracts as well as city, state and departmental laws, rules and regulations
- Respond to union grievances and information requests as needed
- Position management including: using PeopleSoft to report existing vacancies; tracking budgeted positions; and creating budget amendments as necessary to create and/or remove positions from budget
- Coordinate and introduce improvements when necessary to the civilian hiring process, which involves drug tests, background investigations and pre-employment physicals for all candidates
- Working with departmental managers to facilitate re-organizations
- Conduct new hire orientations and ensure employees receive departmental rules and regulations as well as city policies.
Senior Personnel Officer, Human Resource Division
Boston Police Department
01.2001 - 01.2005
- Managed attendance records for in excess of 800 civilian employees
- Oversaw Managing Attendance Program (MAP) for civilian employees; generate reports for managers and follow-up with proper discipline procedure
- Directed employees on interpreting applicable union contracts as they apply to leave accrual benefits
- Reviewed sick, vacation and personal leave buyback submissions and certify them for payment
- Monitored and record medical documentation for civilian employees
- Conducted hair drug testing on sworn employees.
Education
Becoming A Culture Change Agent: Harnessing the Power of Diversity, Equity & Inclusion. -
Suffolk University
Boston, MA01.2023
Graduate Certificate in Public Safety Leadership & Management -
Suffolk University
Boston, MA01.2012
Certification in Management -
City of Boston Management Certification Program
Boston, MA01.2011
Graduate Certificate in Human Resource Management -
Northeastern University
Boston, MA01.2008
Masters’ Degree in Urban Affairs -
Boston University
Boston, MA01.2005
Bachelor of Arts in Administration of Justice -
Salve Regina University
Newport, RI01.2001
Skills
- Recruitment Strategies
- Onboarding
- Human Resources Administration
- Records Maintenance
- Performance Evaluation
- Performance Management
- Regulatory Compliance
- Training Programs
- Records Management
- Employee Relations
- Labor Agreements
- Labor Negotiations
- Workforce Improvements
Board Participation
- Fisher College, Academic Advisory Board. (2018-present)
- MCCA, Retirement & Pension Planning Committee.
Awards
2015 Henry L. Shattuck Award. Public Service Award given to selected city employees for extraordinary service to the City and the public.
References
Available upon request.
Timeline
Director of Human Resources
Massachusetts Convention Center Authority
01.2015 - Current
Director of Human Resources
Boston Police Department
06.2013 - 10.2015
Deputy Director of Human Resources Division
Boston Police Department
01.2008 - 01.2013
Director of Employment Services, Human Resources Division
Boston Police Department
01.2005 - 01.2008
Senior Personnel Officer, Human Resource Division
Boston Police Department
01.2001 - 01.2005
Becoming A Culture Change Agent: Harnessing the Power of Diversity, Equity & Inclusion. -
Suffolk University
Graduate Certificate in Public Safety Leadership & Management -
Suffolk University
Certification in Management -
City of Boston Management Certification Program
Graduate Certificate in Human Resource Management -
Northeastern University
Masters’ Degree in Urban Affairs -
Boston University
Bachelor of Arts in Administration of Justice -
Salve Regina University
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