Devin Thatcher
Summary
Dynamic food service professional with a proven track record, excelling in customer service and multitasking. Recognized for fostering a positive atmosphere and enhancing team efficiency. Strong communicator, dedicated to delivering exceptional guest experiences while thriving in high-pressure environments. Willing and open to learning or applying myself anywhere I'm needed in the workplace to facilitate successful outcomes for the business.
Overview
4
4
years of professional experience
Work History
Food Service Worker
EOS Hospitality
Conway, SC
06.2025 - 09.2025
- Learned food safety protocols and procedures to ensure compliance with health regulations.
- Maintained cleanliness of workstations and dining areas to promote a safe environment.
- Supported team members during busy service periods by efficiently managing tasks.
- Engaged with customers to provide exceptional service and address inquiries effectively.
- Utilized POS system to receive and process food and beverage orders.
- Completed training courses through Typsy (Workplace bullying and harassment, PCI DSS compliance essentials, Human trafficking awareness and prevention, ect...).
Food Service Worker
Sweet Girlz Bakery & Café
North Myrtle Beach, SC
08.2024 - 07.2025
- Greeted customers at counter to fulfill requests and answer questions.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Prepared and served various food and drink items to customer specifications in fast-paced environments.
- Key holder in charge of opening/closing the store properly and efficiently.
- Answered phone calls from customers to place intricate orders and responsible for filing these orders correctly.
Food Service Worker
Soho
North Myrtle Beach, SC
10.2023 - 08.2024
- Fostered positive dining atmosphere by offering exceptional customer service.
- Conducted daily equipment checks to ensure operational efficiency.
- Enhanced team efficiency with streamlined food preparation processes.
- Improved dining experience by maintaining clean and organized eating area.
- Tasked with training new employees.
Front Desk Agent
Hilton Providence
Providence, RI
08.2021 - 03.2022
- Managed front desk operations, ensuring timely check-in and check-out processes for guests.
- Utilized reservation systems to process bookings and maintain accurate room availability records.
- Coordinated with housekeeping and maintenance teams to ensure guest satisfaction and prompt service delivery.
- Assisted in handling cash transactions, maintaining accuracy in billing and financial reporting procedures.
- Maintained accurate records of guest information, payments, and reservations using hotel management software systems.
- Took reservations over phone, in person, and via computer for guests and provided confirmation information.
- Assisted guests in making informed decisions on local attractions, dining options, and transportation services.
Education
No Degree - General Studies
Community College of Rhode Island
Warwick, RIHigh School Diploma -
Pilgrim High School
Warwick, RI06-2019
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Strong communication skills
- Problem solving
- Leadership
- Ability to work cohesively with a team
- Works well under stressful situations
Timeline
Food Service Worker
EOS Hospitality
06.2025 - 09.2025
Food Service Worker
Sweet Girlz Bakery & Café
08.2024 - 07.2025
Food Service Worker
Soho
10.2023 - 08.2024
Front Desk Agent
Hilton Providence
08.2021 - 03.2022
No Degree - General Studies
Community College of Rhode Island
High School Diploma -
Pilgrim High School