Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Devina Hernandez

Houston,TX

Summary

  • I have my GED
  • I have a food handler license
  • I have a TWIC card

Overview

2
2
years of professional experience
1
1
Certification

Work History

Sales Associate

7-eleven
01.2024 - 04.2024
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Customer Service Representative

CVS
09.2023 - 12.2023
  • Handled customer inquiries and suggestions courteously and professionally.
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.

Sales Associate

7-eleven
12.2022 - 03.2023
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
  • Built relationships with customers to encourage repeat business.
  • Managed returns, exchanges and refunds in accordance with store policy.

Team Member

Whatabuger
08.2022 - 10.2022
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Contributed to team success by completing jobs quickly and accurately.

Education

Sam Rayburn High School
Pasadena, TX

Skills

  • Customer Service
  • Teamwork and Collaboration
  • Time Management
  • Problem-solving skills

Certification

Food Handler license

Timeline

Sales Associate

7-eleven
01.2024 - 04.2024

Customer Service Representative

CVS
09.2023 - 12.2023

Sales Associate

7-eleven
12.2022 - 03.2023

Team Member

Whatabuger
08.2022 - 10.2022

Sam Rayburn High School
Devina Hernandez