Devine Fields
Fort Worth,TX
Summary
Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking entry-level opportunities to expand skills while facilitating company growth. I'm an ambitious, career-focused job seeker, anxious to launch my career while gaining additional knowledge and achieving company goals.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Customer Service Representative
Ecoshield Pest Control
Fort Worth, TX
04.2023 - 01.2024
- Perform daily customer service-related tasks via phone, email, or other messaging systems with an emphasis on proactive outreach
- Provide education and personalized customer service to answer any questions and keep customers on schedule for their appointments
- Assist in monitoring daily technician schedules to ensure timely completion of services.
Line Cook/Prep Cook
Daiquiri Depot
Arlington, TX
05.2019 - 06.2021
- Prepped all incoming materials for use and butchered all meat products for the restaurant in a timely manner
- Maintained clean working areas
- Assisted in other areas of the restaurant when needed.
Operator III
Peoplezone
North Richland Hills, TX
02.2018 - 09.2018
- Disassembled iPhone per instructions in an assembly line
- Followed given instructions for re-assembly of the new and used iPhone
- Learned additional stations to assist in other areas when needed.
Education
Google Cybersecurity Certification -
01.2024
Associates of Arts - General Studies -
05.2014
Skills
- Python and data logging
- Effective communication
- Attention to detail
- Problem-Solving
- Excellent organization
- Incident dashboard technologies
- Outstanding collaboration
- Network Security
- Product Knowledge
- Data Entry
- Account Updating
- Appointment Scheduling
- Data Collection
- Scheduling
- Information Security
- Complaint Resolution
- Inbound and Outbound Calling
- Grammar
- Complaint Handling
- Professional Telephone Demeanor
- Computer Proficiency
- Microsoft Office Expertise
- Microsoft Outlook
- Incident Response
- Access Control
- Intrusion Detection
- Application Security
- Cybersecurity Frameworks
- Protecting Networks
- Risk Mitigation
- Critical Thinking Skills
Certification
- Google Cybersecurity Certification
Timeline
Customer Service Representative
Ecoshield Pest Control
04.2023 - 01.2024
Line Cook/Prep Cook
Daiquiri Depot
05.2019 - 06.2021
Operator III
Peoplezone
02.2018 - 09.2018