High energy friendly professional with 10+ years customer service. Looking forward to using my experience and skills to become a great resource for your customer base.
Overview
7
7
years of professional experience
Work History
Front Desk Receptionist
Family First Dental
04.2023 - Current
Schedule patients by phone and in-person, verify insurance, create paperless patient chart
Contact patients to retain payment for treatment and outgoing billing.
Customer Service Rep
AgWest Farm Credit Pasco
12.2019 - 03.2023
Receive and direct incoming calls, customers, and outside employees
Responsible for processing all transactions from check, EFT’s and Wires
Process all incoming and outgoing mail
Maintain branch credit card log, and reconciliation each month
Maintain inventory of all branch supplies reorder in a timely manner
Assist customers with office needs such as, in house transactions or notarizing documents.
Office Assistant III
Corrections Kennewick
10.2018 - 11.2019
Check in offenders with positive demeanor, record weekly/monthly meeting minutes, general cleanliness of printer areas and supply room
Order and distribute travel passes and DOL ID packets
Distribute procedures and policies to office staff.
Parts Clerk/Receptionist
POA Kennewick
09.2016 - 06.2018
Issue supplies, parts and materials to technician staff
Complete documents for restocking materials
Organize and maintain warehouse/locked parts cage
Assist customers by phone and walk-ins
Prepare parts reports for weekly inventory checks
Sign for all incoming parts and supplies.
Education
Certificate - Airline/Travel Specialist
International Air And Hospitality Academy
Vancouver, WA
12.2002
Certificate Travel/Airline
License
__________
Notory Public
License# 22012429 - International Air and Hospitality Academy
Skills
Communication
Planning/Organizing
Problem Solving
Team Oriented
Creativity
Adaptability
Additional Information
Notary Public
Expires 03/2026
Timeline
Front Desk Receptionist
Family First Dental
04.2023 - Current
Customer Service Rep
AgWest Farm Credit Pasco
12.2019 - 03.2023
Office Assistant III
Corrections Kennewick
10.2018 - 11.2019
Parts Clerk/Receptionist
POA Kennewick
09.2016 - 06.2018
Certificate - Airline/Travel Specialist
International Air And Hospitality Academy
Certificate Travel/Airline
License
__________
Notory Public
License# 22012429 - International Air and Hospitality Academy
Registered Dental Hygienist at Duck Creek Family Dental/Dental Care at the PlexRegistered Dental Hygienist at Duck Creek Family Dental/Dental Care at the Plex