Devlin Sydow
Tempe
Summary
Dynamic and results-driven professional with a proven track record at Mountainside Fitness, excelling in customer service and sales expertise. Adept at relationship building and conflict resolution, I consistently enhance client retention through tailored solutions and effective upselling strategies. Reliable and outgoing, I thrive in fast-paced environments, ensuring exceptional customer experiences.
Overview
7
7
years of professional experience
Work History
Server
Glenrosa (Troon)
Tempe, AZ
11.2024 - Current
- Delivered exceptional customer service in high-pressure environments, enhancing guest satisfaction and retention.
- Managed multiple tables efficiently, ensuring timely food and beverage delivery during peak hours.
- Collaborated with kitchen staff to streamline order processing and minimize wait times for guests.
- Trained new servers on menu offerings, service standards, and point-of-sale system usage.
Sales Crew Member
AT&T / Mocsin Inc
Tempe, AZ
01.2023 - 12.2025
- Delivered exceptional customer service, enhancing overall customer satisfaction and retention.
- Assisted in training new team members, promoting a collaborative work environment.
- Managed inventory levels, ensuring product availability and minimizing stock discrepancies.
- Identified customer needs through active listening, providing tailored solutions for diverse requirements.
Assistant Manager of Sales
Mountainside Fitness
Tempe, AZ
08.2021 - 10.2024
- Assisted in developing sales strategies to enhance team performance and drive revenue growth.
- Collaborated with marketing to create promotional materials that increased product visibility and customer engagement.
- Executed daily sales reports, ensuring data accuracy for informed decision-making by management.
- Trained new sales staff on product knowledge and effective selling techniques, fostering a collaborative team environment.
- Enhanced customer experience by resolving any issues promptly and ensuring complete satisfaction throughout the entire sales process.
Sales Associate
EOS Fitness
Goodyear, AZ
08.2019 - 08.2021
- Assisted customers in selecting fitness products and services to enhance their wellness journey.
- Maintained knowledge of current promotions and membership options to provide accurate information.
- Processed transactions efficiently using point-of-sale systems, ensuring a smooth checkout experience.
- Collaborated with team members to achieve sales targets and improve overall store performance.
- Adapted quickly to changing environments and processes, contributing positively to team dynamics.
Education
Bachelor of Arts - Architectural Studies
Arizona State University
Tempe, AZ12-2026
No Degree - Architectural And Building Sciences
Maricopa Community College System
AZ05-2024
High School Diploma -
Verrado Highschool
Buckeye, AZ05-2021
Skills
- Customer service
- Sales expertise
- Sales techniques
- Multi-tasking strength
- Reliable and punctual
- Outgoing personality
- Relationship building
- Client service
- Conflict resolution
- Client retention strategies
- Upselling and cross selling
Timeline
Server
Glenrosa (Troon)
11.2024 - Current
Sales Crew Member
AT&T / Mocsin Inc
01.2023 - 12.2025
Assistant Manager of Sales
Mountainside Fitness
08.2021 - 10.2024
Sales Associate
EOS Fitness
08.2019 - 08.2021
Bachelor of Arts - Architectural Studies
Arizona State University
No Degree - Architectural And Building Sciences
Maricopa Community College System
High School Diploma -
Verrado Highschool
Air Force Reserve Officer training Core
- The Air Force Reserve Officers' Training Corps - Combines academic classes, leadership laboratories, and rigorous physical training, preparing cadets for active duty through hands-on experience and discipline.
- Leadership & Character: Develops ethical decision-making, critical thinking, and the Air Force core values: Integrity First, Service Before Self, and Excellence In All We Do.
- Communication Skills: Enhances professional oral and written communication crucial for officers.
- Discipline & Responsibility: Fosters time-management, accountability, and physical fitness.
- Teamwork: Builds camaraderie through, for example, the Leadership Laboratory, preparing cadets to operate in joint environments.
Air Force Reserve Officer training Corp
- The Air Force Reserve Officers' Training Corps - Combines academic classes, leadership laboratories, and rigorous physical training, preparing cadets for active duty through hands-on experience and discipline.
- Leadership Laboratory (LLab): A weekly, cadet-led, 2-hour session focused on practical skills, drill and ceremonies, and followership.
- Aerospace Studies Classes: Academic courses covering Air Force history, doctrine, and leadership theory.
- Physical Training (PT): Mandatory weekly sessions ensuring cadets meet high Air Force physical fitness standards.
- Field Training: A competitive, intensive summer encampment (usually between sophomore and junior years) that evaluates leadership, discipline, and military knowledge.