Devlin Sydow
Tempe,AZ
Summary
Versatile and dynamic professional with a proven track record at Texas Roadhouse, excelling in multitasking and exceptional customer service. Demonstrated leadership as Assistant Manager at Mountain Side Fitness, enhancing operational efficiency and staff morale. Skilled in cash handling and team leadership, with a knack for fostering customer loyalty and exceeding service expectations.
Overview
6
6
years of professional experience
Work History
Server
Texas Roadhouse
12.2024 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Cultivated warm relationships with regular customers.
Assistant Manager
Mountain Side Fitness
05.2022 - Current
- Supervised day-to-day operations to meet performance, quality, and service expectations.
- Maintained a clean, safe, and organized gym environment to enhance the customer experience.
- Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
- Developed strong working relationships with staff, fostering a positive work environment.
- Assisted in recruiting, interviewing, hiring, and onboarding of new employees to maintain adequate staffing levels.
- Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Brand Ambassador Team Lead
Red Bull GmbH
07.2023 - 12.2024
- Collaborated closely with product development teams to provide feedback on consumer preferences, resulting in iterative improvements to products or services offerings.
- Maintained a detailed understanding of industry trends and competitor activities to inform ongoing strategic marketing initiatives aimed at expanding market share and increasing brand loyalty.
- Managed inventory levels at promotional events, ensuring timely replenishment of products for optimal customer satisfaction.
- Streamlined event logistics, leading to an organized and efficient execution of promotional events.
- Increased customer engagement through interactive product demonstrations and personalized interactions.
Golf Caddy/Golf Cart Staff Member
Verradogolfclub
08.2019 - 08.2022
- Contributed to a positive club atmosphere by actively participating in caddy training programs, staff meetings, and social events.
- Enhanced golfer experience by providing accurate yardage information and club recommendations.
- Developed strong relationships with members through exceptional customer service, ensuring repeat business.
- Boosted player confidence with supportive encouragement during challenging situations on the course.
- Facilitated seamless communication between staff members, pro shop, and other departments for optimal operations.
- Promoted positive customer relations by engaging with patrons in a courteous manner, offering assistance as needed.
Education
Bachelor - Business Administration And Management
Arizona State University
Tempe, AZ05-2026
High School Diploma -
Verrado High School
Buckeye, AZ05-2021
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
- Professional appearance
- Hospitality service expertise
- Customer service
- Safe food handling
- Sales expertise
- Multitasking Abilities
- Cool under pressure
- Excellent communication
- Problem-solving
- Team leadership
Timeline
Server
Texas Roadhouse
12.2024 - Current
Brand Ambassador Team Lead
Red Bull GmbH
07.2023 - 12.2024
Assistant Manager
Mountain Side Fitness
05.2022 - Current
Golf Caddy/Golf Cart Staff Member
Verradogolfclub
08.2019 - 08.2022
Bachelor - Business Administration And Management
Arizona State University
High School Diploma -
Verrado High School
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