Devon Adams
Summary
Highly organized and detail-oriented professional with strong work ethic and dedication to achieving goals. Skilled at developing and maintaining documentation systems, managing calendars and preparing reports. Knowledgeable in project management principles, business processes and customer service best practices. Eager to assist clients and travel advisors while leveraging a passion for exploring emerging travel trends and unique itineraries.
Overview
19
19
years of professional experience
Work History
Selections Coordinator
Cook Bonner Ebeling Construction
05.2015 - 06.2024
- Served as the primary client liaison during the custom home building process in a luxury market.
- Assisted clients in prioritizing decisions affecting construction schedules while adhering to budgetary constraints.
- Utilized over a decade of experience working in a plumbing, lighting, and appliance showroom to enhance the clients' selections and finishes.
- Fostered strong relationships with clients, subcontractors, and vendors, contributing to overall team success.
Super Host
Airbnb
11.2019 - 11.2022
- Managed short-term rentals for two properties, achieving over 400 five-star reviews.
- Coordinated travel plans and provided personalized recommendations for guests, enhancing overall satisfaction.
Showroom Consultant
Ferguson Enterprises LLC
05.2005 - 05.2015
- Developed strong relationships with clients, resulting in repeat business and referrals.
- Maintained up-to-date knowledge of industry trends and competitor offerings to better serve clients and inform their purchasing decisions.
- Assisted in maintaining an organized, visually appealing showroom that attracted customers and encouraged sales.
- Delivered exceptional customer service, prepared job quotations, and responded promptly to inquiries.
- Four time President's Gallery Award recipient for top sales and outstanding customer service.
Education
Bachelor of Arts - Communications
University of Georgia
Athens, GA05-2005
Skills
- Customer Service
- Data Entry
- Work Planning and Prioritization
- Relationship Building
Timeline
Super Host
Airbnb
11.2019 - 11.2022
Selections Coordinator
Cook Bonner Ebeling Construction
05.2015 - 06.2024
Showroom Consultant
Ferguson Enterprises LLC
05.2005 - 05.2015
Bachelor of Arts - Communications
University of Georgia
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