Summary
Overview
Work History
Education
Skills
Timeline
Generic

Devon Ankerich

Owasso,OK

Summary

Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.

Overview

5
5
years of professional experience

Work History

Assistant Manager

Braums Ice Cream And Dairy
08.2023 - Current
  • Developed strategy to increase sales and drive profits.
  • Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
  • Set aggressive targets for employees to drive company success and strengthen motivation.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Crew Member

Braums Ice Cream And Dairy
11.2018 - 08.2023
  • Improved customer satisfaction by providing friendly and efficient service at the register.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.

Education

No Degree - Automotive Technology

Oklahoma Technological College
Tulsa, OK
06.2022

High School Diploma -

Oologah-Talala High School
Oologah, OK
05.2021

Skills

  • Employee Performance Evaluations
  • Compliance understanding
  • Workload Management
  • Policy Enforcement

Timeline

Assistant Manager

Braums Ice Cream And Dairy
08.2023 - Current

Crew Member

Braums Ice Cream And Dairy
11.2018 - 08.2023

No Degree - Automotive Technology

Oklahoma Technological College

High School Diploma -

Oologah-Talala High School
Devon Ankerich