Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement.
Overview
5
5
years of professional experience
Work History
Assistant Manager
Braums Ice Cream And Dairy
08.2023 - Current
Developed strategy to increase sales and drive profits.
Resolved escalated customer issues effectively leading to improved customer satisfaction rates.
Set aggressive targets for employees to drive company success and strengthen motivation.
Assisted in recruiting, hiring and training of team members.
Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.
Crew Member
Braums Ice Cream And Dairy
11.2018 - 08.2023
Improved customer satisfaction by providing friendly and efficient service at the register.
Worked well with teammates and accepted coaching from management team.
Cleaned and maintained all areas of restaurant to promote clean image.