Devon Brown
Grove City,Minnesota
Summary
Professional with strong background in residential program management. Adept at team collaboration and driving results through effective leadership and adaptability. Skilled in program development, resource management, and conflict resolution. Known for reliability and flexibility in meeting changing needs.
Work History
Program Coordinator
Crows Nest programs
Atwater mn
10 2023 - 05 2024
- Provided ongoing direction and leadership for program operations.
- Organized and managed program development from conception through successful execution.
- Scheduled and supervised staff meetings to discuss new ideas and update participants on program details and milestones.
- Designed program implementation and maintenance plan.
- Led training sessions for staff and volunteers, fostering a knowledgeable and cohesive team environment.
- Maintained confidentiality while documenting patient information according to HIPAA regulations and facility policies.
- Improved patient outcomes with accurate documentation of mental health symptoms and progress.
- Increased patient engagement in treatment by establishing rapport and building trust with clients.
- Recognized and responded to signs of potential self-harm or suicide risk, utilizing appropriate intervention strategies and resources to ensure patient safety.
- Implemented behavioral modification techniques for patients struggling with maladaptive patterns such as aggression or selfharm.
- Assisted psychiatrists and therapists in gathering data for assessments, diagnoses, and treatment planning.
- Encouraged self-care among patients by teaching coping strategies, stress management techniques, and relaxation exercises.
Medic
US Army
Fort polk
11 2007 - 02 2011
- Implemented quality control measures to ensure adherence to established medical standards and guidelines within the workplace environment.
- Strengthened communication between healthcare providers, fostering a collaborative environment that improved overall patient experience.
- Maintained a safe and hygienic work environment by adhering to infection control guidelines and implementing appropriate preventive measures.
- Supported patients'' recovery process with timely follow-ups, ensuring proper adherence to prescribed treatment plans.
- Improved patient care by conducting thorough medical assessments and developing comprehensive treatment plans.
- Collaborated with other healthcare professionals to provide quality patient care.
- Expedited the diagnostic process by skillfully interpreting test results and accurately identifying underlying medical conditions.
- Maintained accurate medical records, ensuring timely access to vital information for informed decision-making in patient care.
- Managed medical supply inventory, ensuring the availability of necessary equipment and medications for optimal patient care.
- Promoted preventive health measures through educational initiatives, including workshops and community outreach programs.
- Continuously updated personal skills set through professional development courses and training seminars related to emerging trends in medicine.
- Mentored junior staff members, sharing expertise in best practices for patient care and emergency response techniques.
- Enhanced emergency response capabilities by maintaining up-to-date knowledge of medical procedures and protocols for various situations.
Health care technician
Crows Nest programs
Various
10 2013 - 10 2023
- Enhanced patient satisfaction by providing compassionate assistance with daily living activities.
- Contributed to efficient workflow by accurately maintaining patient records and updating charts in a timely manner.
- Safeguarded medication administration accuracy by double-checking dosages, labels, and physician orders before delivery to patients.
- Maintained strict adherence to HIPAA regulations while handling sensitive patient information with discretion and professionalism.
- Educated patients on post-discharge care plans, facilitating successful transitions from hospital to home settings.
- Fostered strong relationships with patients and their families, addressing any concerns or questions related to their healthcare journey.
- Managed patient intake and discharge processes, ensuring a seamless and organized transition between care settings.
- Improved patient care by accurately recording and communicating vital signs to medical staff.
- Demonstrated proficiency in operating various medical equipment such as EKG machines, blood pressure monitors, glucose meters, and pulse oximeters for accurate data collection.
Site Lead
AHL Healthcare Group, Inc. Corporate Office Duluth
Atwater, Minnesota
05 2024 - Current
- Developed effective communication channels between onsite teams and offsite management staff.
- Promoted a culture of continuous learning by offering professional development opportunities to team members regularly.
- Resolved conflicts among team members, fostering a positive and collaborative work environment.
- Improved site efficiency by implementing streamlined processes and procedures.
- Collaborated with other Site Leads to share best practices and improve overall company performance.
- Provided onsite training to help develop employee skills.
- Developed work schedules for team members to maximize shift coverage.
- Trained new team members on site policies and procedures.
- Educated staff on organizational mission and goals to help employees achieve success.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Cultivated a collaborative work culture by encouraging open communication channels among team members which led increased job satisfaction rates amongst employees.
Program Manager
Bridges to Success
Cokato, MN
09 2024 - Current
- Identified program obstacles and communicated possible impacts to team.
- Coached team members on professional development opportunities, contributing to improved overall performance.
- Managed and supervised administrative and daily program operations, complying with policies and regulations.
- Increased client satisfaction levels through regular feedback collection and prompt issue resolution.
- Evaluated program performance regularly, making necessary adjustments to ensure optimal results.
- Designed customized solutions for clients based on unique needs and preferences, enhancing service personalization.
- Mentored junior team members, guiding them towards professional growth and skill development.
- Participated in community events and met with local leaders to develop recreational activities for residents.
- Communicated regularly with guardians of residents, answering questions and addressing concerns.
- Responded to injuries, accidents and allegations of abuse and misconduct by following company policies and when appropriate, law enforcement.
- Coordinated services and therapy for residents and managed attendance for scheduled appointments.
- Provided leadership, guidance and support to staff members.
- Referred clients to appropriate team members, community agencies and organizations to meet treatment needs.
Education
DNF - Psychology
2016
Skills
- Staff Development
- Staff Evaluation
- Team Oversight
- Training Coordination
- Needs analysis
- Expense Tracking
- Diabetic Emergency Care
- Psychiatric Care
- Allergic reaction management
- Medical Procedure Prioritization
- Patient Condition Observation
- Work Coordination
- First Aid
- Injury and Illness Treatment
- Basic Trauma Life Support
- Rapport Building
- Problem-Solving
- Effective Communication
- Analytical Skills
- Certified in CPR/AED
- Adaptability
- Oxygen Equipment
- Performance monitoring
- Strategic planning
- Written and verbal communication
- Regulations and compliance
- New staff orientation
- High performance standards
- Company mission observance
- Client needs assessments
- Interviewing skills
- Cultural Awareness
- Organization and Time Management
- MS Office
- Data Entry
- Decision-Making
- Attention to Detail
- PPE Compliance
- Interpersonal Communication
- Excellent Communication
Timeline
Program Coordinator - Crows Nest programs
10 2023 - 05 2024
Medic - US Army
11 2007 - 02 2011
Health care technician - Crows Nest programs
10 2013 - 10 2023
Site Lead - AHL Healthcare Group, Inc. Corporate Office Duluth
05 2024 - Current
Program Manager - Bridges to Success
09 2024 - Current
Ridgewater College - DNF, Psychology