Devon Cannon
Raleigh,North Carolina
Summary
Ambitious, self-starter, leader possessing 7+ years of experience in logistics and customer service. Led 35 employees consisting of warehouse, logistics personnel, drone operators, wheeled vehicle and aviation mechanics in diverse locations worldwide. Proven excellence in team building with a strong focus on quality, loss prevention, regulatory compliance, and safety. Establishing and maintaining stock records; review, verify quantities received against bills of contracts, purchase requests, and shipping documents for accuracy. Internal and external customer focused and results oriented able to work independently and collaboratively for problem resolution.
Overview
8
8
years of professional experience
Work History
FedEx Courier
Springbok Holdings
10.2023 - Current
- Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
- Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
- Enhanced customer satisfaction through timely deliveries and professional communication with clients.
- Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Maintained accurate records of pick-ups, deliveries, and vehicle maintenance to ensure compliance with company policies.
Logistics Team Leader
United States Army
11.2020 - 08.2023
- Leads 10 personnel by planning work schedules, assigning duties, designated work groups, and training management as needed for organizational efficiency
- Enforce personnel and material safety procedures when relocating, loading, unloading, and transporting cargo
- Maintains a professional relationship with superiors and communicates effectively with leaders
- Created documentation to turn in unused serviceable and unserviceable parts for redistribution exceeding $1M dollars.
- Conducted periodic physical inventory audits.
- Generated reports and managed the logistics system.
Logistics Specialist
United States Army
08.2016 - 11.2020
- Operated forklifts and vehicles to assist in loading, unloading, and turn-in parts daily
- Maintain serviceability and accountability in excess of $2M worth of equipment and supplies without loss
- Responsible for stocking supplies, in and out accounting, parts acquisitions, and warehouse operations
- Interacted with all levels of employees within the organization and outside agency representatives
- Prepared to work with sensitive and classified information (Active SECRET Clearance).
Skills
- Working Independently
- Attention to Detail
- Problem-Solving
- Customer Service
- Time Management
- Route Planning
- Heavy Lifting
- Attention to confidentiality
- Logistics and Transportation
- Document Management
- Item tracking
- Performance Improvement
Timeline
FedEx Courier
Springbok Holdings
10.2023 - Current
Logistics Team Leader
United States Army
11.2020 - 08.2023
Logistics Specialist
United States Army
08.2016 - 11.2020