Summary
Overview
Work History
Education
Skills
Timeline
Generic

Stephanie Sikes

Cusseta,GA

Summary

Proven track record of enhancing customer satisfaction and streamlining operations, as demonstrated at FedEx Express. Skilled in route planning and problem-solving, with a knack for building rapport. Achieved consistent on-time delivery rates, showcasing excellent driving and time management abilities.

Overview

15
15
years of professional experience

Work History

FedEx Courier

FedEx Express
11.2016 - Current
  • Greeted recipients, delivered packages, and parcels and acquired proper signatures for all deliveries.
  • Completed daily delivery assignments while adhering to strict time constraints, ensuring consistent service quality.
  • Enhanced customer satisfaction through timely deliveries and professional communication with clients.
  • Adhered to all traffic laws while operating company vehicles for safe transportation of goods.
  • Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.

Dispatcher

Chattahoochee County Sheriff’s Department
06.2014 - 10.2016
  • Managed high-stress situations calmly and effectively, ensuring timely assistance to those in need.
  • Communicated with drivers and personnel to coordinate timely delivery of goods and materials.
  • Collaborated with fellow dispatchers to maintain a seamless workflow during shift changes.
  • Provided exceptional customer service to callers, remaining empathetic and patient during emergencies.

2nd Cook

L and S Services
03.2010 - 12.2013
  • Contributed to positive team dynamics by effectively communicating with coworkers and supporting their needs during busy shifts.
  • Enhanced kitchen efficiency by streamlining food preparation and cooking processes.
  • Ensured timely service by managing multiple simultaneous orders without sacrificing quality or presentation standards.
  • Prepared various cuisine types, demonstrating versatility and adaptability in the kitchen environment.
  • Consistently met tight deadlines for meal service during peak dining hours, maintaining a calm demeanor under pressure.

Education

GED -

Technical College System of Georgia
Gainesville, GA
11.2013

Skills

  • Working Independently
  • Attention to Detail
  • Problem-Solving
  • Customer Service
  • Time Management
  • Excellent driving skills
  • Route Planning
  • Relationship building and rapport

Timeline

FedEx Courier

FedEx Express
11.2016 - Current

Dispatcher

Chattahoochee County Sheriff’s Department
06.2014 - 10.2016

2nd Cook

L and S Services
03.2010 - 12.2013

GED -

Technical College System of Georgia

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